answers in viva
15 TopicsAssistance Required: Microsoft Viva Engage Native Mode Upgrade Failure (ID: MV906775)
Hello everyone, I’ve recently received an email from Microsoft with the subject "Microsoft Viva Engage Native Mode upgrade failed in your tenant" (ID: MV906775). However, I'm struggling to understand the issue and couldn’t find any clear details in the Microsoft 365 admin portal. The email mentioned the following: The network was upgraded to Native Mode but certain pre-conditions prevented the upgrade from being completed. It referenced previous communication (Message center post MC424414) regarding the upgrade from Non-Native Mode or hybrid Networks to Native Mode to align with Azure AD and Microsoft 365. As this issue needs action from my end to proceed with the upgrade, could someone help me with: What specific pre-conditions could cause this upgrade failure? How can I identify and resolve these issues in my tenant? If any previous users encountered this, what steps did you take to fix the issue? Any guidance would be greatly appreciated. Thank you in advance for your help! Best regards, Janak Khadka990Views0likes1CommentWhy can't I see Own Posts in Viva engage home feed?
Hello! I am not able to see own posts among the other posts featured in the viva engage home feed. Only when I navigate to my profile then I am able to see them. Even after switching to 'All Conversations' own posts are not visible no matter how deep we scroll down. Similar behavior is observed by other team members as well. Is that a default Viva engage feature and if not then kindly please mention how it can be accessed or rectified. Thanks!867Views0likes1CommentMerge 2 communities in Viva engage and delete one
Hello Members, Please help me with this requirement below a) Remove/close this viva community - News - 6.2k users b) Continue with this community only - News in Exchange - 4.7k users When the News group is deleted, it would be good if the people that are in group a) are automatically added to group b) so they don´t need to enter another group on their own. Is there a proper process/solution for this? Thanks!725Views0likes6CommentsEmail settings groups
Not sure if its Viva or not, but When I create a group in the admin 365, I can easily tick off the option of "send copies of og group conversations and events ot group members". When created a community within Viva, that group name cant do that. Unable to save the settings "Send copies of group conversations and events to group members' inboxes" and/or "Allow people outside your organization to send email to the group." Either the assigned product license does not include Exchange Online, or you recently created this group and it is not yet ready for processing. Where is the problem?482Views0likes6CommentsHello, how could I obtain the access data in Viva Engage through the API?
The data I currently obtain through the API only include the number of likes, but not the number of visitors. What kind of request should be sent to obtain the number of visitors to each Question(data circled in red in image)?406Views0likes0CommentsExternal Network Export List of Users
Greetings, I am trying figure out an issue that just started happening. I helped a client setup an external Viva Engage network in order to collaborate with users outside of their 365 tenant. That has been working very well. This user would export the list of the members in this external network for monitoring reasons via the following steps: Access the external network (the URL will include the name of the external network) Click the gear icon and then choose "Network Admin" Click on "Export Users" Choose "All Users" and then click export. That will provide a CSV of the users of this external network, which consists of mostly external email addresses. Now something has changed within the past couple of weeks. When this user follows the exact same steps as described above, the resulting CSV file only contains organization users of the 365 tenant, most of which are not members of this external network. None of the guests are on this list. Our research has not revealed anything yet. Does anyone know if a setting has changed to cause this? The name of the external network is still in the URL during this process; however, the CSV contains only internal users. Thank you for your help!391Views0likes1CommentViva Engage Community search options
Viva Engage Community search shows all communities, is there any way to show only region specific communities to user. Eg: If user is from North America region, then user should be able to search/see only North America region Communities and communities from other region should not be visible/searchable.351Views0likes1CommentHow to download/export usernames in Viva Engage?
Hi, I am trying to find ways to download information who has posted a comment, and other information as shown below. I tried exporting page analytics, but it does not show me the names and also, I need the counts. Who has responded to the discussion? Who has submitted a picture How many likes received on the picture How many comments received on the picture How many likes/loves received on the comments How many responses submitted on a discussion How many likes received on the discussion How many comments received on the response How many likes/loves received on the response Does anyone know how can I get this? Many thanks in advance! Thanks BanashreeSolved330Views1like2CommentsViva Engage Network Administrator
Hi, Viva Engage Network Administrator is able to see Viva Network analytics but export option is not available whereas Network analytics screenshot present on Microsoft article (https://learn.microsoft.com/en-us/viva/engage/analytics#network-analytics) shows export option is visible. Can someone help on how to get export option enabled for this? Regards Amit300Views0likes1Comment