Dynamics 365
5 TopicsRecognition if customer migrates from on prem to Cloud
Hi community, We are wondering if the scenario below will have a positive impact on our deployment data (D365 Business Application membership status >> Customer Success >> Deployment). Appreciate your thoughts on this. Ralf Scenario Customer is using Dynamics CRM on premise. We have successfully completed a migration from on prem to Cloud (D365). We intend to log CPOR-OSU to get recognition for MAU growth. Question Would we additionally see the customer listed under deployment data as well? OR not because we already did a deployment on prem, and a migration will not meet the "deployment" eligibility criteria.? Assume that we are meeting other requirements such as min MCV, workload etc.Solved710Views0likes7CommentsTwo MS partners supporting one customer, but only one gets recognition for MAU growth !!
Hi community, I was very surprised to learn that for the given scenario below, a MS partner will get not any recognition for deployment and MAU growth. This was confirmed by MS Partner Support. Do you have similar experiences? Ralf Scenario: 1. Customer C has two MS partners: partner p1 provisions all licences, partner p2 deployed the D365 CE solution and provides ongoing enhancements and BAU support. 2. The license agreement is CSP (not EA!) Recognition of each partner's work: 1. Partner p1 gets recognition for Net Customer Add (CSP) and for MAU growth (that's ok) 2. Partner p2 gets no recognition at all, neither for deployment nor for MAY growth (surprise, surprise) In other words: The work partner p2 is doing to drive adoption and growth is not viable from a partner's membership perspective; partner p2 should consider handing over the work to another partner.851Views0likes5CommentsFunding by MS for Business Application D365 - Eligibility
Hi community, an interesting outcome from a support ticket - details as below. I personally think this is not very smart by Microsoft because I think they should support partners who are cross-selling and expanding an existing customer account. Feel free to comment Ralf ------------------------------------------------------------------------------ As a partner you can get funding only once eg for running an Envisioning Workshop for the same customer. Scenario: Our customer is interested in D365 Sales and in D365 Finance & SCM. Customer wants to roll out these applications in phases, let’s say D365 Sales in 2024 and D365 Finance & SCM in 2025. For both rollouts they want to start FIRST with an Envisioning Workshop and expect the workshops will be funded by Microsoft. Question: We start with phase 1 in 2024 by running an Envisioning Workshop for D365 Sales, which is funded by Microsoft. We continue with phase 2 in 2025 by running (again) an Envisioning workshop but now for D365 Finance & SCM. Will this (second) Envisioning Workshop be funded by Microsoft? Answer: No, only the first ENV WS will be funded (in 2024 for D365 Sales). We are not eligible for a funded ENV WS for D365 Finance & SCM in 2025.931Views0likes7CommentsMicrosoft Partner Inner Circle
Hi! I'm looking for information regarding the Inner Circle Membership and the requirements for members. It's probably not the right place here, but I could not find anywhere information about it. I would appreciate if someone can guide me. Thank you!4.8KViews0likes1CommentPartner Benefits - Additional BC Environment
Dear all, we would like to know if CSP partners are eligible to receive Dynamics 365 Business Central Additional Environment Addon as Internal Use License (IUL)? As far as we know it is not included in any Solution Partner Benefits. Thank you in advance!955Views0likes6Comments