Own Camera Preview not shown to the Meeting Member using it only
Hi Community, The preview cam in meetings is not visible (no error) on all our Teams Rooms, but only for the one using them. it looks the following for us in our conferenceroom. To the one we are inviting we are perfectly visible, as you can see within the next picture: Even the preview section of the devices Teams-settings look fine and show the picture we need to see: Tried some troubleshooting without success: https://answers.microsoft.com/en-us/msteams/forum/all/camera-greyed-out-in-teams-call/d636e53b-54b3-4a82-9eac-eb5365dfb02a#:~:text=The%20camera%20is%20greyed%20means,Settings%3EPrivacy%3ECamera). https://answers.microsoft.com/en-us/msteams/forum/all/why-cant-i-see-myself-during-video-call-in-teams/edf18a3f-f0af-4d21-aa96-fbfe7f842ee9?page=1 But both of those threads seem to work on other issues even if the questions look like our problem. The second thing is that most of the settings mentioned in those answers are not even accessible from our teams room. Thank you for answering in advance.
Teams desktop app will not recognize camera anymore
I am on a mac and the teams app not recognizing my camera (other than the built in camera) anymore. I have my laptop closed when connected to my monitor so using the built in camera isn't a good option so i've been using a smartphone as my camera. It was working in teams prior to a Catalina update, so I'm unsure if it's related. I have teams authorized to use the camera in my security and privacy settings so that has not helped. Skype for business also will not recognize the camera either. I tested other apps (eg. zoom) and the browser version of teams and it does recognize the cameras, so to get it to work i have to use teams through the browser to have a video call. I've tried multiple ways of connecting the camera, tested other cameras. I've uninstalled and reinstalled the camera apps and teams/skype, I've also tried resetting the System Management Controller (SMC). Same issues, works in everything but teams and skype for business desktop apps. Not understanding why this is and hoping a fix or workaround shows up soon. Would rather not have to use the browser version just for teams.
Camera - Video Freezing with Surface Laptop 3 AMD
I have an issue where the camera will freeze when I am in a chat. If I call someone one on one then the laptop camera will work as intended. If I join a meeting though then the on-board camera will freeze after about 2 seconds. I can plug in a third party camera via usb-c and it will always work though. I have tried installing the latest device drivers and my computer is up to date. Is this a known issue? Or is there a work around for the Surface Laptop AMD? Thanks! I want to be able to travel without having to carry a third party camera.
