SOLVED

Yammer welcome message for new users displays job_title instead of name

Contributor

Hi,

 

for about two weeks the Yammer welcome message for new users "[Username] has #joined the [company] network. Take a moment to welcome [firstname]." has been displaying the job_title placeholder instead of the name.

 

So everybody sees the welcome message as [job_title] has #joined the [company] network. Take a moment to welcome [firstname].

 

Our users come from local AD and the attribute that holds what Yammer calls "job_title" is named "title". In AzureAD it's called "JobTitle".

 

Is there a way to change the mapping of the fields or correct this in any way?

 

Thanks a lot.

 

 

1 Reply
best response confirmed by Florian Hein (Contributor)
Solution

I've just spoken with the Microsoft Yammer support. Of course this behaviour is by design.

job_title is always displayed as the first part of the welcome message.

 

I mentioned that this makes littles sense from a grammar perspective as (NewUser) has #joined the [company] network. Take a moment to welcome [firstname]. Is not a proper sentence.

 

I was then redirected to the Yammer user voice where I created a new suggestion.

 

https://yammer.uservoice.com/forums/399627-yammer/suggestions/34466431-yammer-joined-welcome-message...

 

Feel free to support the idea.

 

Thanks.