09-03-2019 04:06 PM
Hi Everyone,
I think this is a bug that has been introduced recently into Yammer.
If the user goes to the group, finds the same post, and enters text in the "write a reply box" that includes an at mention of a user, then clicks POST they DO NOT get the error and their reply is posted.
In the Goolge Chrome console I see an XHR 400 error posting the reply
Once the user has gone to the group, and posted a reply if they go through the process above with another notification, they get no error.
It seems like creating the first reply in the group context, connects something up so that when the user clicks Notifications then "view conversation" that connection or cookie or whatever persists and the user can work without error.
Any one else seeing this ?
Been happening here for about 2 weeks I think. Only been able to narrow down when it happens today.
09-04-2019 06:08 AM
We were getting similar errors throughout our network during one day last week, but it cleared itself up by the end of the day.
09-04-2019 01:33 PM
Many thanks for letting me know I'm not going mad, and we're not on our own.
Unfortunately we're into at least day 5, possibly two weeks.
We do have work arounds staff can use. It would be good if one of the Yammer team could let us know if there is a fix coming through the system some time soon for our tenant.
09-04-2019 01:43 PM
@Dorje McKinnon Best thing to do is to escalate to your Microsoft Support contacts.
09-04-2019 02:47 PM
Thanks @Kevin Crossman , I think you're right.
I've got a couple of open jobs with them at the moment, so I'd hoped to get a sense of how prevalent the issue is before logging it.
D
09-05-2019 10:31 AM
09-10-2019 08:50 PM
10-01-2019 04:57 AM
We have started to encounter this problem. Using the work around provided worked for the time being. Has Microsoft discovered the cause of this error?
10-09-2019 10:35 PM
I've received an update from Microsoft that the Yammer Product Group has released a fix for this issue. Initial tests seem to validate this, but still in the process of confirming. Wanted to share the update for a broader uat pool :)
10-10-2019 06:39 PM
Many thanks for letting me know.
@joelleichty and @JonesPT , have you seen this fix appear in your tennant's yet ?
I've just tested and it is working in my Tennant
BUT
The @StaffName function doesn't resolve the person's name ...... which is an essential piece of functionality when I'm trying to welcome #joined new staff members .... [sigh]
Anyone in the #Yammer team able to let us know if failure of the @mention function is a BUG or expected ??