Oct 08 2021 07:00 AM
Hi community,
today we posted an All Company Announcement containing hyperlinks, but in Outlook the interactive notification displayed plain text only. However, in OWA the preview contained links.
Please let me know how we can avoid this in the future, as we need this notification perform correctly for our campaigns.
Oct 10 2021 02:24 PM
Oct 11 2021 12:40 AM
@Kevin Crossmanplease find the screenshots below:
OutlookOWA
The link is the same in 2 places and it is https://epa.ms/inthespotlight5
Oct 11 2021 08:10 AM
Oct 11 2021 08:36 AM
I'd escalate this to Microsoft support via your organization's support process with Microsoft. -> will definitely do, thank you!
Just tested an announcement with URL as is, here's an Outlook notification:
All good in OWA as well.