09-25-2016 11:02 PM
09-25-2016 11:02 PM
In my compay (+5000 employees) we encourage people to use a yammer group inbedded in a teamsite as a means of communication and discussions instead of email.
However, they report back that is is not as easy to find information in yammer as in email. Eg not possible to organise information, not as easey to search, search-result is difficult to navigate in etc. So they end up with emails instead.
Do you have any plans for adjusting Yammer so it will as easy to use as Outlook when it comes to the issues described above? It would have been very helpful and would definately increase our value and use of Yammer.
Maiken Ekström (project manager Orkla ASA, Norway)
09-26-2016 12:06 AM
09-26-2016 05:47 AM
Did you organize Yammer into Groups and also tag conversatiosn with Topics?
The thing about email, is that you can only find information that is emailed to you.
In Yammer, you find discussions even when you are not part of the discussion group.
Try to get users to add topics (Hashtags) to the conversations to help contextualize the conversation.
Eg #outstanding #completed #designissues #customerfeedback...etc So you search by topics in future.
09-26-2016 08:00 AM
Search is less important because it's more real-time collaboration rather than a publishing tool. But the product team is currently working on search to improve it. You can narrow a search to your own threads using this methodology:
Do a search and focus on your inbox.
The organization is done at data create time, when the creator of the data, the person posting, selects a group in which to post.
As @Vincent Choy metiones, Yammer allows for what the great @Deleted has coined as "serendipitous discovery". You can look up her videos on the subject, but basically that's where the real value of Yammer comes in, finding information that is useful you never knew existed, and therefore would never know to look for.
12-02-2016 02:26 PM - edited 12-02-2016 02:27 PM
@Tom Kretzmer wrote:
Search is less important because it's more real-time collaboration rather than a publishing tool. But the product team is currently working on search to improve it. ...
@Tom Kretzmer, we're testing Yammer search integration with our intranet search using the API. I'm getting lots of questions about how Yammer returns results. I've already explained the unique devices they can apply to their criteria. This is more about search order. Can you tell me anything about Yammer search that might be helpful?