Yammer Group Insights accuracy

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For one of our Yammer Groups when looking at the Group Insights data the 7 and 28 days data looks ok (i.e. the read, like and post data in 28 days is higher than it is for 7 days), however when selecting 12 months the data is much less than the data for 28 days.

 

All other groups show an increase when you select 7, 28, 12 months - just this one group appears to have incorrect data. Can anyone help me understand whether this is an issue that I need to raise with Microsoft or am I reading the info incorrectly?

6 Replies

...also, does anyone know why the number of members on the Group page for today is higher than the number of members in the group insights page (12-month view) Shouldnt the 12-month view of members be a higher number than today's date or at least the same?

Is your group older than twelve months - I always thought that the 12 month view was a snapshot of the last twelve months rather than a cumulative total.  So if a group was less than 12 months old the numbers should be the same but once older than 12 months the values would be different - but maybe I have not understood the criteria ...

Hi Gary, the group is only 2 months old. So i would expect the 12 month view tl be the same or maybe very slightly higher. But to be lower is just strange, and i can't find info on how these figures are calculated (btw the report xls offers different numbers to the dashboard ; /

Well I'm stumped, looks like you need an expert to respond of even an MVP ...

Sounds like a bug. Would recommend creating a ticket for this. Will be looking into the stats a bit more, to see if I can find the same or similar bugs. The stats have to be correct, there is literally nothing we can do to fix something like this. 

 OK thanks - have requested our tech team raise a ticket with microsoft. But please let me know if you have any new info on this...