Sep 28 2016 08:07 AM
Angus Florance had a really good description on the old Yammer site about how email notifications worked. I was hoping that someone for Yammer could bring that conversion back to this group. Our users are struggling with why they get some and not others.
Oct 06 2016 09:07 AM
This is how we summarized this for our community. Hopefully I got it right...
Microsoft is making some changes to how notifications work in Yammer, here is a summary.
They have developed new business logic for what triggers email notifications and will send notification emails for the following scenarios:
With the exception of the above scenarios, Yammer will stop sending email notifications if you haven't read a conversation thread since receiving a previous notification for the same conversation. In other words, lack of engagement will be seen as lack of interest.
Of course this is all subject to your notification preferences. If you disable email notifications then no notifications will be sent.
Oct 06 2016 09:46 AM
Didn't save the entire conversation, but this was Angus' FAQ-note on the old Yammer site:
Dec 06 2016 07:32 AM
We have our notifications turned on but after the upgrade we aren't receiving ANY Yammer notifications at all. Is there a fix for this?
Dec 06 2016 04:29 PM
Possible whitelist/blacklist issue with Exchange? I'd reach out to Support on this.
Dec 07 2016 05:39 AM
Support is saying that several companies have reported this.. but there is no resolution. Are you set up to receive notifications via email, if so is it working for you?
Dec 07 2016 05:52 AM
We have the following situation now for about two weeks:
- don't receive the weekly digest emails from our tenant's home network (though it's ON)
- do receive digest mails from external networks
- do receive admin notifications on home network (join request approvals, etc.)
Dec 07 2016 05:58 AM
That is weird too me that they would cut that functionality out without notifying customers. We rely heavily on our notifications here. So it's been frustrating..
Dec 08 2016 11:48 PM
Something might have happened in the background, as after 3 weeks of silence, we are getting the weekly digests again.
Nov 28 2017 02:53 PM
Thanks for this - very helpful... I have a further question regarding the timing of the weekly discover digest. The email subject is 'Start your day by seeing what's going on at..." yet the email is not consistently sent at the start of the business day for all locations. Can someone share how the timings of the weekly discover digest is determined? i.e. is it a one-size-fits all or is it tailored for different geo's and what time are these digests scheduled to be sent. Thanks.