SOLVED

Yammer Bug: Mobile preview of Docx or PPTX files not working

MVP

I'm having trouble with seeing pptx and docx files that should open from posts in the Yammer mobile app. The files are in Yammer, not SharePoint or elsewhere. Others in my home network are also having this issue. I'm using an iPhone 6 Plus, iOS 9.3.3 and the Yammer app 6.6.14 - anyone else? You click on a file in a thread, it opens as a blank screen. If you try to open in Safari, blank screen. Screen shots below.

NoPreview.jpgOpenInSafari.jpgOpenInSafari-Result.jpg

4 Replies

This bug has been ongoing since February 2016. Here's a link to the thread in the Office 365 Yammer network https://www.yammer.com/itpronetwork/#/Threads/show?threadId=745453426 

@Angus Florance any idea if this is a known bug where you can't see files in the mobile app? It's still a problem for me. I'm not getting much response here in this network about it - but perhaps you know.
Best Response confirmed by Amy Dolzine (MVP)
Solution

This is now resolved with the updated version of the Yammer app for iOS is in the store (it is 6.6.15).

MSFT just installed it and tested and confirmed office files are accessible that have spaces in their name.