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# Unable to remove users from network as a network admin

My problem is as the above subject matter. Upon clicking remove users under the users tab, microsoft 365 sales prompt appears as below. Help!

2 Replies

# Re: Unable to remove users from network as a network admin

@hsvoon Kind of hard to know what is going on without more info. Is this Yammer network connected to an M365 tenant? What kind of subscription are you on?

# Re: Unable to remove users from network as a network admin

thx for your response. I think the Yammer network is not connected to a M365 tenant. I don't think we are on any subscription plan. As far as I know, this network was created quite some time ago, users were invited to the network by their yammer account. Removing users from network was never a problem until this incident happened.

Could this be the result of the integration process every since Yammer's acquisition by Microsoft?
Assuming that it is, can i remove users after i get the tenant subscribed if the account hasn't already?
Or do i have to get all users subscribed for the 'user remove' function to be restored?

Thanks