SOLVED

Changing Yammer notifications via mobile

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Deleted
Not applicable

Hi - we have a strong mobile focus for our Yammer implementation, however it seems that you can't manage notifications via mobile. We've worked out in Android you can do this by click on the manage notifications at the bottom of an emailed notification, however this doesnt seem to work for iPhone. Is this expected? if so, however can people manage notifications via mobile.  Also - is there a rule as to whether yammer links in yammer notification emails should open in the yammer app or yammer in the browser - it seems interchangeable (even when the person has Yammer app installed). Thanks

11 Replies

I'm not sure about Android, but on the iPhone, if you enable Notifications for the Yammer app then you will receive a push notification when:

1) There is a new Yammer Inbox entry

2) There is a new "bell notification" entry

 

These work for all Networks you're a member of. When you tap on a push notification (e.g. on lock screen) it opens the mobile app.

 

Additionally you can get Group Push Notifications under the "... more" menu

Thanks Kevin, the question was more around being able to change notifications via mobile. In the footer of the email notifications you can click manage notifications and in android this opens up the manage notifications screen in a yammer browser. But it doesnt seem to work in apple. Do you know how or if you can change your email notofication settings via mobile?
Ta
best response confirmed by Angus Florance (Microsoft)
Solution

Correct, you cannot edit your Notification Preferences in the Mobile App.

 

You can however edit your preferences using a mobile browser and logging into Yammer that way. It's a little bit of a "pinch and zoom" exercise, but it can be done.

Hey Jo ... I've asked the mobile team about this too. WOuld be really helpful to be able to tweak these email settings on the mobile app. There is (early) talk of getting yammer.com to be responsive on mobile browsers so in theory that would make it easier, but I can't comment on if or when that will be done.

Thanks for the update :smiling_face_with_smiling_eyes:

Can we get this as a priority for access in the native app please ... if you want me to beg ... I will :)

Garry @ Selfridges

This now works for me after todays update with Android 8.1 (october update) + Yammer 5.5.57.1709

Does this include the 'email me when section'?  Is there a way to have this section unchecked when we create a Yammer user otherwise our Retail staff have to open a browser on their mobile phones to access and change these settings - which is frankly ridiculous given we have Yammer mobile app ...

Not what I can see. Only to opt in and out for notifications when in groups. Which was there before but did not work properly.

Hey Garry - a not great workaround, but...people can click on the unsubscribe at the bottom of the emails that are sent as part of the 'email me when section' to unsubscribe. This way they don't need to go to desktop to change these...

Thanks @Deleted- thats a really useful tip.