10-12-2018 03:52 AM
10-12-2018 03:52 AM
I am opening a yammer thread url as below from an external application
Note: xxxxxxxxx is a intentionally replaced, it has a valid thread id
It is opening in yammer app, when opened it says "Hmm, the conversation has been deleted, or you do not have access to view it". But the thread is not deleted and i have access to that thread.
If i open the same URL in desktop browser it opens properly. Is there any specific reason for this behaviour.
Thanks in Advance
10-18-2018 10:23 AM
We have a similar problem. The format our users have flagged is https://www.yammer.com/tfl.gov.uk/threads/xxxxxxxxxx
All reported threads are in public groups with some opening and some not opening. This doesn't happen when the users access through a desktop. I've only been able to test on a device running iOS 12.01 (16A404) and app version 7.18.0.
10-29-2018 01:32 PM
Yes- we are having the same problem at my organization. People are getting this "sad cat" screen on the app when they click on a Yammer mobile notification. Or when they click on a Yammer email from their phone and try to view the conversation. I get it constantly. Even when I deleted the app and added it back in, i still get it. I hope someone from MS can come in and help. Thanks!
10-30-2018 01:50 AM
We have the same issue within our organization, so far only reported on Iphones, Ipads.
Any update here if this is an issue with Safari or something?
10-31-2018 08:00 AM
Experiencing same issue in our organization- is Microsoft aware of the issue and trying to resolve?
10-31-2018 06:19 PM
Can't reproduce this issue. Ideally, someone experiencing this would have to create a ticket to make sure that they are aware. Think it's safe to conclude that this is a bug based on all the reports here. Most people have the latest version of the app installed and there isn't anything we can do to fix this ourselves. Would recommend asking if they are aware first. If this is the case, then I would expect them to already have all the information they need as someone else has provided that to them before. It's impacting a lot of people, sounds very annoying and hopefully, this can get fixed a.s.a.p.
11-01-2018 08:49 AM
Hi All! Good news, the case of the sad cat has been solved. We opened a ticket with Microsoft and they got back to us. Turns out it's a known issue and that a new version of the app will be available in a week that we can download that contains the fix. The app version with the fix is 7.20.
01-28-2019 07:12 AM
I'm our network's community manager and I've started to see on my own iOS device and a few other users flag the return of the sad cat. We're all on app version 7.25. Has anyone else noticed this has starting re-appearing?
02-14-2019 04:22 PM - edited 02-14-2019 04:24 PM
I just updated to 7.20 (I have an older iPhone) and yes, the sad cat is still there.
08-09-2019 12:15 PM