Truly successful enterprise social networks don’t happen by accident. The concept of “build it and they will come” should put aside in place of good planning and management.
You have to start somewhere. Before you get into the detail there are some fundamental things you can do which will guarantee
The onboarding process is a critical part of the employee experience. If done well you can improve retention by 82% and productivity by over 70% (The true cost of a bad hire – Glassdoor). Your enterprise social network can be the lynch pin of your new starter experience.
The text version of the Community Guidelines is attached to the post for you to view.
Information is the cornerstone of your network. While communication will be a natural part of the picture, encouraging collaborative practices and Working out loud will present business value that everyone can benefit from.
While there may be people in the corporate world who frown upon some of these suggestions, your network is the ideal place to not only show your culture, but grow it.
For more detail on fun features see 6 ways to bring some fun to your Yammer network.
In any enterprise social network measuring success and setting metrics will be key to demonstrating ROI, but it also assists with engagement. Gain senior leadership support and show successes with quantitative and qualitative measures.
If you are at the beginning of your enterprise social journey, or have a existing network with challenges, it is much better to start with something, then to do nothing at all.
Assess your organisation, pick one or two things which will meet your goals, put it in place, assess it again and move on to the next.
“A journey of a thousand miles begins with a single step” – Lao Tzu
Hi I'm @Rebecca Jackson, a digital and visual communicator specialising in the digital workplace. I've been working with intranets, online communities and the digital workplace since 2009. I first began using Yammer around 2010 and have been a member and community manager of many Yammer networks since then. I work for NEXTDC as Digital Workplace Coordinator where I am the product owner of multiple Office 365 tools including Yammer and our Intranet (on SharePoint online). I enjoy learning and sharing by blogging, sketching, speaking and participating in industry events. It's an exciting opportunity to be a contributor to the Yammer blog and work collaboratively with other Yammer practitioners.
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