Bringing new Yammer Users into Active State

Published Sep 12 2019 06:00 AM 27.9K Views

As Yammer continues to integrate more deeply with the Office 365 suite, we’ve set our sights on creating a consistent and coherent user state experience. We’re excited to share that we will soon be making "active" as the default state for new users when you deploy Yammer in your organizations or when new users join your organization. This would mean that from this point onwards, when you add a new user (say a new employee in your company) to AAD that user is Active Yammer user by default. 

Note: existing Pending users in your organization can become Active by logging in to In the coming months, we will be running an automated process to convert any/all pending users for Yammer to Active. We will post an update here once that process is complete.  

A simpler state
Currently, Yammer is the only service within Microsoft 365 that uses the pending state concept, creating inconsistency with Azure Active Directory, access and integration issues with SharePoint and Microsoft Teams, and possible confusion for Office 365 admins. This change will make Yammer user state consistent with AAD user states and by extension, the rest of Office 365 apps such as Teams and Outlook. It will also allow new users to properly receive communication digests from Yammer and make deployment, data migration, and user onboarding with Yammer simple and frictionless. This is especially integral for customers migrating their data from US to EU since the user needs to be ‘active’ before their data can be migrated.

The default Active state for all new users will be rolled out by end of September. In the coming months, we’ll begin the automated conversion of pending users to active users in your organization. This phase will be rolling out soon and expected to be completed by second half of 2020. Please share any feedback that you have during this time.


You’ll soon see a Message Center post in the admin center stating that no action will be required from admins for this change and users will no longer need to activate themselves to use Yammer or its integrations in Teams and SharePoint.


We’re excited to continue building Yammer into Office 365 and Microsoft 365. Stay up to date with our latest news and roadmap by subscribing to the Yammer blog and following us on Twitter.


- The Yammer Team


@Ravin Sachdeva How do we find out how many and which users in our Yammer environment are currently in a pending state?

New Contributor

Is the end of August time frame accurate? We are now midway into September and this post was added 3 hours ago.


@Eric Davis - you could try doing a GDPR export which should give you a breakdown of what is in your DB.


@Ryan Schouten -- this planned switch got moved back to give admins more heads up. Just edited the date. Thanks! 

New Contributor

@Michael Holste thanks. I wanted to make sure I can communicate the correct time frame to my users.


@Ravin Sachdeva, I ran the Yammer data export as you suggested using these directions   I looked at the Users.csv file, and I did not see any way to find the pending users. 


Please provide more details on how to find who our pending users are who will be affected by this upcoming change you have announced.  Thank you.


@Eric Davis - thanks for your patience for us to get back to you. Here's a guide that should have more info on interpreting the export: Hope this resolves your query.


Thank you @Ravin Sachdeva , will all the pending users receive an email when they become active?  What will their experience be once the change takes effect?


@Ravin Sachdeva can you please provide an update on when this new active state experience is going to be rolled out?  Your blog post stated this was "expected to be completed by the end of September."

Occasional Contributor

Microsoft confirmed for me today this work was done between Oct 2 - 10.

Senior Member

Any further update on actual timelines for this, now entering November!


@Bernie Murtagh - this change has been rolled out. Any new user that you add in your tenants would be added as Active by default. 


For any specific questions about your organization or if you have any feedback, feel free to send me a private message. 

Senior Member
Hi - You mention new users will automatically be made active but what about existing members that are still in pending status? I have some 2000 users that don't seem to be active in Yammer but have an O365 licence? Appreciate any advice you can give

@aclark_1 - if you could send me a private message here with your tenant details, we can work towards making your existing users active. :)


Hi @Ravin Sachdeva, I sent you a message on November 10 and now again today. Can you please check your inbox? Thx.

Regular Visitor

Hi @Ravin Sachdeva.

In our organisation we also look to make all pending Yammer users active - preferably without triggering any notification in Outlook. 


The goal is to make all users in the organisation @mentionable from within Yammer, and thereby letting the use of Yammer grow "organically".


Can you point us towards a clear guide on how to do this?


I'm not admin myself but want to help our admin achieve this with minimum effort.

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‎Jun 24 2020 05:06 PM
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