As we moved from VMware Socialcast to Yammer many group admins are missing a key feature.
In Socialcast they could enable that a member would receive an email when a new message was posted in the group. A user could overwrite this and turn it off. In practice this is something they did not do. So the user was in control but it was a little bit more forced which helped tremendously to increase participation.
With Yammer this is by default turned off. As we all know, many people never adjust their notification settings. Even after clear instructions.
My question to the Yammer team is if they are looking into this?
Many employees have already requested this at Philips and we consider it as a key feature for engagement.
@DennisAgusi Hey Dennis, we can definitely understand the desire for this to boost engagement. Currently, users can do this by 'Subscribing' to a Yammer group and group admins can push a notification by posting an announcement. We are working on some new features that will help admins and community managers shine light on content but currently we are committed to leaving notification settings up to the individual user.
Hi, Our nordic company are in the same seat. We are evaluating Yammer as communication platform in order to drive awareness and engagement, and utilize the built in translation support. The lacking support for an admin to force notification rules for specific Yammer groups overthrow this idea since we cannot be sure that the target group receives the communication/announcement. Yammer is a work tool, not a private social network for **bleep** chat, so settings such as notifications must be able to be managed by the employer. /Johan