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Customer Reporting Dashboard

%3CLINGO-SUB%20id%3D%22lingo-sub-50942%22%20slang%3D%22en-US%22%3ECustomer%20Reporting%20Dashboard%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-50942%22%20slang%3D%22en-US%22%3E%3CP%3EIt%20was%20recently%20announced%20that%20community%20managers%20(group%20admins)%20would%20get%20the%20chance%20to%20use%20Customer%20Reporting%20Dashboards.%20Can%20we%20get%20a%20bit%20more%20detail%20about%20what%20this%20would%20entail%3F%20How%20would%20the%20group%20admin%20access%20it%3F%20What%20information%20would%20it%20show%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51071%22%20slang%3D%22en-US%22%3ERe%3A%20Customer%20Reporting%20Dashboard%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51071%22%20slang%3D%22en-US%22%3EGood%20to%20know%20-%20the%20only%20thing%20we%20can%20make%20use%20of%20for%20Yammer%20reporting%20out%20of%20the%20o365%20admin%20console%20is%20really%20only%20top%20users%20-%20so%20to%20identify%20champions%20and%20then%20to%20see%20who's%20a%20lurker.%3CBR%20%2F%3E%3CBR%20%2F%3EThere's%20not%20much%20else%20there%20for%20us%20really%20-%20so%20it%20would%20be%20good%20to%20adjust%20-%20even%20if%20we%20got%20top%20users%20per%20group%20or%20a%20list%20of%20top%20100%3F%20groups%20or%20even%20most%20read%20posts...%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51052%22%20slang%3D%22en-US%22%3ERe%3A%20Customer%20Reporting%20Dashboard%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51052%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20Steve%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51041%22%20slang%3D%22en-US%22%3ERe%3A%20Customer%20Reporting%20Dashboard%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51041%22%20slang%3D%22en-US%22%3EDon't%20have%20anything%20we%20can%20share%20publicly%20just%20yet%2C%20but%20there%20is%20an%20active%20project%20to%20improve%20the%20customer%20reporting%20dashboards%20in%20Yammer.%20We're%20taking%20deep%20consideration%20into%20what%20Community%20Managers%20want%2Fneed.%20Our%20updates%20will%20likely%20come%20in%20the%20form%20of%20updates%20that%20will%20be%20available%20via%20the%20Office%20365%20Admin%20Reporting%20console%20and%20also%20within%20Yammer%20itself.%20Will%20announce%20more%20when%20we%20can.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51021%22%20slang%3D%22en-US%22%3ERe%3A%20Customer%20Reporting%20Dashboard%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51021%22%20slang%3D%22en-US%22%3E%3CP%3EI%20would%20also%20like%20to%20understand%20what%20these%20reports%20would%20include%20and%20if%20any%20flexibilty%20would%20be%20available%20for%20admins.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51002%22%20slang%3D%22en-US%22%3ERE%3A%20Customer%20Reporting%20Dashboard%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51002%22%20slang%3D%22en-US%22%3EEager%20to%20learn%20about%20reporting%20and%20analytics%20at%20the%20group%20level%20as%20well.%20The%20current%20Office%20365%20Adoption%20content%20pack%20is%20good%20start%20for%20organization-wide%20insight%20but%20it%20is%20too%20aggregated%20to%20be%20useful%20for%20groups.%3C%2FLINGO-BODY%3E
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It was recently announced that community managers (group admins) would get the chance to use Customer Reporting Dashboards. Can we get a bit more detail about what this would entail? How would the group admin access it? What information would it show?

5 Replies
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Eager to learn about reporting and analytics at the group level as well. The current Office 365 Adoption content pack is good start for organization-wide insight but it is too aggregated to be useful for groups.
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I would also like to understand what these reports would include and if any flexibilty would be available for admins.

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Solution
Don't have anything we can share publicly just yet, but there is an active project to improve the customer reporting dashboards in Yammer. We're taking deep consideration into what Community Managers want/need. Our updates will likely come in the form of updates that will be available via the Office 365 Admin Reporting console and also within Yammer itself. Will announce more when we can.
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Thanks Steve

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Good to know - the only thing we can make use of for Yammer reporting out of the o365 admin console is really only top users - so to identify champions and then to see who's a lurker.

There's not much else there for us really - so it would be good to adjust - even if we got top users per group or a list of top 100? groups or even most read posts...

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