Workplace Analytics September 2020 feature updates

Published Sep 08 2020 12:07 PM 4,573 Views

The Workplace Analytics team is excited to announce our feature updates for September 2020. (You can see past blog articles here). This update describes these new features:


  • Inform your return to worksites plan
  • Customize the definition of meeting attendance
  • Teams metrics are now available

Inform your return to worksites plan

Workplace Analytics has released the Return to worksites Power BI template and supporting playbook. Inspired by recovery-planning efforts with Workplace Analytics customers, this offering provides an objective, data-driven approach to informing the limited capacity “soft opening” plan for worksite locations. It should prove especially valuable for a company’s “re-entry” coordinators – a high-visibility cross-functional team typically consisting of facilities, HR, security, legal, and strategy.  

The Power BI template makes it possible to create two alternative worksite seat-allocation plans that prioritize teams that collaborate extensively with their co-located colleagues. Here is one example seat-allocation plan:




The Return to worksites playbook further guides the analyst in the who, where, when, and how of limited-capacity worksite openings for each individual worksite:



For instructions on how to get started, see Return to worksites.


Customize the definition of meeting attendance

The Workplace Analytics team has released the ability to customize the definition of meeting attendance. Until now, having accepted a meeting invitation was equivalent to attending. But what does it mean if the invitee doesn’t respond, or if they respond as "Tentative"? Now you can decide. ​

How does this help? In some countries, it is a cultural practice not to "decline" a meeting; rather, a "Tentative" response means “I won’t be attending but I still want to keep this meeting on my calendar.” You, the analyst, can now decide what it means for the collaboration-analysis data when an invitee tentatively accepts an invitation but does not in fact attend the meeting..

To do this, you can use an Attendee exclusion to exclude invitees who accepted the invitation as Tentative from that meeting’s attendee count. (You can do the same with meeting invitees who did not respond to the invitation.)

Analysts can choose the type of exclusion they want to create in the Analysis settings > Exclusions > New exclusions page:



After you create an attendee exclusion, the Create exclusion page shows you the number of attendees who’ll be excluded from calculations if this exclusion is applied.  

The use of an attendee exclusion will affect many metrics, including After-hours collaboration, Generated workload meeting attendees, Manager coaching hours 1:1, Meetings with manager, Peer average, Total emails sent during meetings, Attendees, and Total meeting costs.


Teams metrics are now available

Note: In last month’s Workplace Analytics blog, we previewed this feature and offered means for early access to it. We’re happy to announce that this feature is now enabled for all customers.

With the recent shift to remote work, large numbers of users are relying on Teams for much of their remote collaboration. In other words, communication over Teams is at an all-time high. To maintain the ability to produce accurate analyses when using Workplace Analytics, we have added Teams chat and call data to Workplace Analytics metrics.

Data about calls and chats will now be reflected in several metrics, including Workweek span. This will improve the quality of data that’s available to analysts by more accurately delineating the actual workweek span of users. By using these new metric values, you’ll be able to better analyze connectedness across the company, analyze changes in the workweek span, gauge the effect of Teams in improving organizational connectivity, and support Business Continuity scenarios. Here is the complete list of metrics that are being updated:


Brief description

Internal network size

The number of people within the company with whom the person had at least two meaningful interactions in the last four weeks.

Networking outside organization

The number of distinct organizational units within the company that the person had at least two meaningful interactions with in the last four weeks.

Networking outside company 

The number of distinct external domains outside the company a person has had at least two meaningful interactions in the last four weeks.

Workweek span

The time between the person's first and last sent email, IM, Teams call, or meeting attended for each day of the workweek. 

Network size

The number of people in the collaborator group who had at least two meaningful interactions in the last four weeks with the time investor.

Note: For complete definitions of these metrics, see Metric descriptions for Workplace Analytics.


Version history
Last update:
‎Sep 14 2020 01:56 PM
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