Jun 05 2018 06:06 AM
Jun 05 2018 06:06 AM
For the last couple of days, the word app on my mac won't open. It bounces after clicking in the icon and then nothing happens. I have to force the app to shut down. All the other office apps are working fine. I downloaded the latest version of Mac OS. What should I do to fix this?
Jun 06 2018 09:49 AM
I upgraded mac to high sierra 10.13.5 and now Word will not open. All other office products open. Word just bounces and nothing happens.
Jun 06 2018 09:56 AM
MS Office 365 on Mac. Updated mac to high sierra 10.13.5 and word will not open. excel and powerpoint and outlook all open.
Jun 06 2018 10:16 AM
Are you trying to open a document or running word from the applications folder?
It would be good to test both if you have not already.
can you advise how you are starting Word?
If you are starting from shortcut on desktop ... Try moving to trash and start from app's folder.
Hope this helps you out, please provide as much information as you can for what you have tried. For example, how, what happened, error messages.
Jun 06 2018 10:22 AM
I have tried all options - even clicking on word document from Finder.
Excell and Powerpoint work fine.
HELP!!!!! I need my Word!!!!!
Jun 06 2018 05:07 PM
I've tried opening word from documents, from the application folder, the dock shortcut. nothing works. As I said, I don't get any response whatsoever. No error message.
Jun 06 2018 08:57 PM
It sounds like you need to repair the installation. This is a separate process on PCs, but on the Mac...
In Excel, go to Help menu and Check for Updates. This should rebuild the installation.
Jun 08 2018 10:20 AM
Jun 08 2018 07:42 PM
Jun 08 2018 07:45 PM
Sep 11 2018 12:34 PM
This is a persistent problem for me too. No matter what updates I make, I have trouble getting Word and Excel to open. It takes a good hour to get them running sometimes. It's been going on for half a year now, and I can't find a solution besides never buying a mac ever again.
Sep 12 2018 01:27 PM
Fix= Before opening Any Office program:
1 Turn off wifi
2. Open Office program
3. turn wifi back on.
It's the only thing that's worked for me. Now my chrome is doing the same thing, nd this fix works for that as well.