Word Online- Unable to Copy References Across Documents

Occasional Visitor

I have been working on multiple chapters of a larger piece across multiple documents- I've come to the stage where I now want to combine them, but when I copy across a section it only pastes the text and reference numbers, not the actual references themselves. 

 

This is a recent problem- I know that in the past I have been able to copy my references across the numbers adjust automatically. 

 

 

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