Not able to transcribe recordings on Word (Web) anymore

Copper Contributor

Good evening,


I transcribe a lot of audio interviews under Word format thanks to Microsoft 365 (Web platform).

Not sure what has recently happened, but since last this morning I am not able to upload any audio file anymore. Even after updating the latest version of Google Chrome available online.

Please kindly refer to the attached screenshot. The transcribe option is not shown nor available anymore. There used to be a drop down menu closed to "Dicter" (Sorry it is a French version). It has now disappeared.


-> Can you please help to investigate ? Thank you in advance

1 Reply


It's a known bug, and Microsoft's team is working on it. When it's fixed, a notice will be posted in the thread at "Transcribe" option disappeared from Word Online. - Microsoft Community, so subscribe to that thread.