Mobile App Recently Viewed tab

%3CLINGO-SUB%20id%3D%22lingo-sub-2046420%22%20slang%3D%22en-US%22%3EMobile%20App%20Recently%20Viewed%20tab%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2046420%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%2C%20I%20have%20recently%20been%20having%20some%20trouble%20with%20my%20mobile%20Word%20app.%20I%20have%20a%20few%20files%20that%20seems%20to%20never%20show%20up%20in%20the%20recently%20viewed%20folder.%20I%20had%20contacted%20support%2C%20and%20the%20agent%20told%20me%20the%20folder%20they%20were%20in%20was%20the%20problem%2C%20so%20I%20moved%20all%20the%20files%20and%20put%20them%20elsewhere.%20This%20worked%20for%20all%20of%20two%20days%2C%20and%20now%20I%20am%20here%20again.%20I'm%20not%20sure%20why%20those%20particular%20files%20are%20having%20this%20trouble.%20I%20have%20tried%20updating%2C%20uninstalling%20and%20reinstalling%2C%20clearing%20app%20cache%2C%20and%20resetting%20the%20app%20from%20within%20the%20settings.%20I%20do%20hope%20for%20some%20kind%20assistance%20as%20I%20am%20not%20sure%20what%20next%20step%20to%20take.%20Thanks%20in%20advance.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi there, I have recently been having some trouble with my mobile Word app. I have a few files that seems to never show up in the recently viewed folder. I had contacted support, and the agent told me the folder they were in was the problem, so I moved all the files and put them elsewhere. This worked for all of two days, and now I am here again. I'm not sure why those particular files are having this trouble. I have tried updating, uninstalling and reinstalling, clearing app cache, and resetting the app from within the settings. I do hope for some kind assistance as I am not sure what next step to take. Thanks in advance. 

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