Error when opening Word "Desktop App" in Teams

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New Contributor

As of yesterday, I've been getting the following error when trying to open the Word app from Teams.  So I've cleared my cache, restarted my computer, ensured I've logged-in appropriately, but I'm still stuck with the error.  It's difficult to edit the shared using the Teams Word version.  I really need the actual app, because of my Word add-ins.  Does someone know how to resolve this?  Thank you. 

Word experienced an error trying to open the file.

Try these suggestions.

* Check the file permissions for the document or drive.

* Make sure there is sufficient free memory and disk space.

* Open the file with the Text Recovery converter.

(paper.docx)

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