End tag of the element must match the element type error

%3CLINGO-SUB%20id%3D%22lingo-sub-1590096%22%20slang%3D%22en-US%22%3EEnd%20tag%20of%20the%20element%20must%20match%20the%20element%20type%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1590096%22%20slang%3D%22en-US%22%3E%3CP%3EPlease%20can%20someone%20help%3F%3C%2FP%3E%3CP%3EMy%20dissertation%20is%20refusing%20to%20let%20me%20open%20it.%3C%2FP%3E%3CP%3EI'm%20using%20word%202013%20and%20have%20received%20the%20error%20message%20-%20We're%20sorry.%20We%20cant%20open%20xxxx%20because%20we%20found%20a%20problem%20with%20its%20content.%20The%20name%20in%20the%20tag%20of%20the%20element%20must%20match%20the%20element%20type%20in%20the%20start%20tag%2C%20Location%3A%20part%20%2Fword%2Fdocument.xml%2C%20line%202%20column%3A%20973498.%3C%2FP%3E%3CP%3EI%20believe%20this%20is%20due%20to%20an%20anchored%20image.%20I%20have%20tried%20contacting%20microsoft%2C%20I%20have%20tried%20the%20fixes%20and%20rebuilding%2C%20although%20Im%20not%20sure%20I%20did%20the%20XML%20code%20fix%20correctly.%26nbsp%3B%20Please%20can%20someone%20help%2C%20I%20have%20no%20idea%20what%20I%20am%20doing!!!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1591734%22%20slang%3D%22en-US%22%3ERe%3A%20End%20tag%20of%20the%20element%20must%20match%20the%20element%20type%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1591734%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F760223%22%20target%3D%22_blank%22%3E%40Wendy3014%3C%2FA%3E%26nbsp%3BTry%20this%20link%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice%2Ftroubleshoot%2Fword%2Fend-tag-error-when-open-docx%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice%2Ftroubleshoot%2Fword%2Fend-tag-error-when-open-docx%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1592892%22%20slang%3D%22en-US%22%3ERe%3A%20End%20tag%20of%20the%20element%20must%20match%20the%20element%20type%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1592892%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F742677%22%20target%3D%22_blank%22%3E%40Zmicrosoft%3C%2FA%3Ethank%20you%20-%20I%20did%20try%20that%20link%20initially%2C%20but%20it%20wouldn't%20work.%20I%20sent%20this%20same%20link%20to%20the%20Microsoft%20support%20guy%20I%20spoke%20to%20and%20he%20couldn't%20get%20it%20to%20work%20either.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20the%20end%2C%20I%20managed%20to%20fix%20the%20problem%20with%26nbsp%3B%20%3CA%20href%3D%22https%3A%2F%2Fsourceforge.net%2Fprojects%2Fquickwordrecovr%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsourceforge.net%2Fprojects%2Fquickwordrecovr%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

Please can someone help?

My dissertation is refusing to let me open it.

I'm using word 2013 and have received the error message - We're sorry. We cant open xxxx because we found a problem with its content. The name in the tag of the element must match the element type in the start tag, Location: part /word/document.xml, line 2 column: 973498.

I believe this is due to an anchored image. I have tried contacting microsoft, I have tried the fixes and rebuilding, although Im not sure I did the XML code fix correctly.  Please can someone help, I have no idea what I am doing!!!

 

 

 

2 Replies
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@Zmicrosoftthank you - I did try that link initially, but it wouldn't work. I sent this same link to the Microsoft support guy I spoke to and he couldn't get it to work either.

 

In the end, I managed to fix the problem with  https://sourceforge.net/projects/quickwordrecovr/