Apr 06 2020 06:02 AM
I have an office365 proplus installed
The auto-check is always turned OFF.
I have created a new word document and saved to Onedrive, whenever I go to one drive and open in-app to edit, Autosave is turned off so I will have to manually be turning it ON
I have gone to file>options>save>Autosave OneDrive and Sharepoint is checked
I have gone to file>options>advanced>save and it is checked
I have reinstalled and uninstalled, removed all Add-ins
I have resynced Onedrive and all connected services are connected
Apr 07 2020 02:16 AM
Apr 09 2020 07:31 PM
I have tried the first article which did not work.
T,his is affecting just a single user
another alternative would be appreciated @ChristianBergstrom
Apr 09 2020 08:45 PM
Apr 25 2020 03:13 PM
Hello thanks for the response.
was able to resolve it by navigating to the folder on registry Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0 and renaming it to .old
I have initially don this after updating changing office channel and it did not resolve it.
I do not know what changed however, after renaming the registry to .old it was resolved.
Thanks for the help
Dec 17 2020 06:38 PM
@MVPromise I'm not sure I fully understand that registry folder renaming, what was it specifically was changed? I am having the same issue and cannot for the life of me figure out why when opening a file on Onedrive, the Autosave icon is switched to off. To reinitiate it, I have to select the toggle to on, at which point the file is resaved in the obscure and rarely used designated folder.
any help would be much appreciated.
Regards
Feb 01 2021 10:40 PM
@Suitesetup Hi Were you able to fix your problem? I have the same issue? Every time I opened a file from my Onedrive, automatic saving is off and when I manually turn it on it saves a copy of the file in a different folder.
Can someone help me please ?
Feb 19 2021 11:22 AM
Hello@Suitesetup
I was able to navigate to registry \HKEY_CURRENT_USER\Software\Microsoft\Office
so i had to rename the office folder to office.old
refreshed the registry and the issue was resolved for me
May 09 2021 02:35 PM
Jun 25 2021 10:47 AM
How do I change this in my registry? I don't know how to speak computer like this but I am having this exact issue @Eolyne_Herlentz
Oct 17 2021 10:38 AM
@Suitesetup autosave is working for powerpoint and excel but it stopped working on word = every time i save a document the autosave is off = when i open a word document from onedrive autosave is off even though it is ticked in the word settings option... how can i fix it?
May 27 2022 08:33 AM
@MVPromise
Rapid repair Office 365 - No change
Online repair Office 365 - No change
SaRA Download Microsoft Support and Recovery Assistant from Official Microsoft Download Center - Fixes the problem. Must have been a problem in the registry.