WVD Win 7 Desktops Unable to connect to broker - TLS Ciphers on R0 broker issue

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Contributor

Good evening WVD Team, we have service request 2103150060004797 opened with Support, but posting here as well in hopes someone can help us get our desktops online again.

 

It seems the broker https://rdbroker-g-us-r0.wvd.microsoft.com/ has been set to not be compatible with windows 7 TLS1.2 Ciphers.

Broker https://rdbroker-g-us-r1.wvd.microsoft.com/ is compatible, but I cannot point my WVD desktops to choose which broker.  Setting Validation Environment has no barring on the outcome.

 

SSLLabs reports:

Broker 0:https://www.ssllabs.com/ssltest/analyze.html?d=rdbroker-g-us-r0.wvd.microsoft.com&hideResults=on

 

AndrewPhebus_0-1615855312424.pngAndrewPhebus_1-1615855336495.png

 

Broker 1:

https://www.ssllabs.com/ssltest/analyze.html?d=rdbroker-g-us-r1.wvd.microsoft.com&hideResults=on

AndrewPhebus_2-1615855364443.pngAndrewPhebus_3-1615855380467.png

 

Please help us escalate to the proper people ASAP.

 

3 Replies

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Toggle your Validation Environment Setting to No in your Pool ... Windows 7 Client should be able to connect afterwards

 

We are set to No for the Validation environment and have tried it as a No and a Yes.