Oct 16 2020 02:20 PM
Oct 16 2020 02:20 PM
We have deployed a WVD pool with teams using the optimization for WVD. The camera and mic are working fine but we have a real big problem with audio and video quality. It would seem to be worse when in group calls. The issues we are facing is delayed voice and pixelated video.
Has anybody else experienced issues like these?
Are the any other tweaks that can be made to improve the quality?
Oct 26 2020 02:12 AM
This is also a major issue for us. I have a ticket open, but is going nowhere fast.
WVD with FSLogix profiles (and the correct exception) and WebRTC Optimisations enabled.
*Audio begins in sync. But as a meeting goes along, the video gets more and more out of sync compared with the audio. A terrible experience, and affects everyone using WVD. In some instances I have seen over 5-10 seconds delay.
*Video quality can be very poor and pixelated, but is perfect on a local machine. Movement causes this to become worse.
*Audio quality is generally fine
*A large delay in switching video streams as gallery mode does not work in WVD
*1 to 1 calls seem to be better, larger meetings are much worse.
Oct 26 2020 03:07 AM
@Paul Collins have you deployed Teams to the WVD environment in this way -
There is a lot of useful information on this doc if you have not seen it yet
Oct 26 2020 01:26 PM
Oct 26 2020 02:08 PM
Oct 26 2020 02:14 PM
It's all video calls. One to one calls are fine it's when you have more than one party on the call that the issues start. We have two meduim sized rollouts at the momment and we have tested it on both.
Resources on both the WVD servers and local machines is fine.
Oct 26 2020 02:25 PM
Nov 23 2020 12:59 PM
I am having the same issue with Teams optimization. It seems to lose sync and drop frames as the call goes on. Any updates on this?
Nov 23 2020 02:20 PM
@Paul Collins Thanks for the quick reply. This is a really frustrating issue. Do you have the profile exclusions setup that are listed here: Teams for Virtualized Desktop Infrastructure - Microsoft Teams | Microsoft Docs