User tries to login through the web client, Remote Desktop Services service terminates unexpectedly

[Christian Gfeller]

Login through rdp client is possible. If a user tries to login through the web client, the remote desktop services services terminates unexpectedly and all rdp sessions are disconnected. Happens on all vms of the pool.

Log Name: System
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Date: 03.05.2019 14:42:14
Event ID: 1036
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 
Description:
RD Session Host Server session creation failed. The relevant status code was Only one usage of each socket address (protocol/network address/port) is normally permitted.
.

Log Name: System
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Date: 03.05.2019 14:42:14
Event ID: 1035
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: 
Description:
RD Session Host Server listener stack was down. The relevant status code Only one usage of each socket address (protocol/network address/port) is normally permitted.
.
>qwinsta
SESSIONNAME USERNAME ID STATE TYPE DEVICE
services 0 Disc
console 1 Conn
>rdp-sxs#11 adminservice 2 Active
rdp-sxs190329... christian (08EDF225) 3 Active
rdp-sxs190329... luigi.alt (EAE79C76) 5 Active
31c5ce94259d4... 65536 Listen
65537 Down
rdp-sxs 65538 Listen
rdp-sxs190329002 65539 Listen

[#2]

@Christian Gfeller : Can you confirm if this happens with our Windows client as well? Do you see a diagnostic activity for the bad connection?

[#3]

@Eva Seydl This only happens if a user tries to connect through the RD web client. The Windows RDP client works fine.

[#4]

ErrorSource : RDStack
ErrorOperation : ConnectionEstablished
ErrorCode : 14
ErrorCodeSymbolic : UnexpectedNetworkDisconnect
ErrorMessage : Unexpected network disconnect
ErrorInternal : False
ReportedBy : RDStack
Time : 08.05.2019 15:24:54

ErrorSource : RDStack
ErrorOperation : ConnectionEstablished
ErrorCode : 14
ErrorCodeSymbolic : UnexpectedNetworkDisconnect
ErrorMessage : Unexpected network disconnect
ErrorInternal : False
ReportedBy : RDStack
Time : 08.05.2019 15:24:54

[#5]

Hey@Christian Gfeller, did you get a resolution to this?  I am experiencing the same issue, that is, direct RDP, RDWEB work fine, but Web Client constantly disconnects.