\\tsclient is empty on Mac Microsoft Remote Desktop

%3CLINGO-SUB%20id%3D%22lingo-sub-1628028%22%20slang%3D%22en-US%22%3E%5C%5Ctsclient%20is%20empty%20on%20Mac%20Microsoft%20Remote%20Desktop%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1628028%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20are%20using%20WVD%20and%20when%20we%20open%20a%20published%20application%20in%20Remote%20Desktop%20and%20try%20to%20open%20a%20file%20from%20that%20application.%20We%20navigate%20to%20%5C%5Ctssclient%20and%20we%20find%20it%20empty%20even%20though%20it%20is%20configured.%3C%2FP%3E%3CP%3EThis%20only%20happens%20on%20Mac%20Remote%20Desktop%2C%20but%20it%20is%20working%20correctly%20on%20Windows%20Microsoft%20Remote%20Desktop.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22KariemAhmed_1-1599059433227.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F216079i84E6A090B5745317%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22KariemAhmed_1-1599059433227.png%22%20alt%3D%22KariemAhmed_1-1599059433227.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22KariemAhmed_0-1599059269886.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F216078i033439CB46C3647D%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22KariemAhmed_0-1599059269886.png%22%20alt%3D%22KariemAhmed_0-1599059269886.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20Advise.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1632106%22%20slang%3D%22en-US%22%3ERe%3A%20%5C%5Ctsclient%20is%20empty%20on%20Mac%20Microsoft%20Remote%20Desktop%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1632106%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F779642%22%20target%3D%22_blank%22%3E%40KariemAhmed%3C%2FA%3E%26nbsp%3BI%20would%20like%20to%20second%20this.%20I%20have%20tried%20multiple%20solutions%20to%20try%20and%20fix%20this.%20I%20even%20tried%20logging%20into%20the%20web%20portal%20and%20this%20did%20not%20work.%20Problem%20is%20only%20on%20applicaiton%20deployments%20as%20a%20Windows%20Desktop%20deployment%20shows%20the%20local%20drive%20to%20save%20files%20to.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1639308%22%20slang%3D%22en-US%22%3ERe%3A%20%5C%5Ctsclient%20is%20empty%20on%20Mac%20and%20Windows%20Store%20Microsoft%20Remote%20Desktop%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1639308%22%20slang%3D%22en-US%22%3E%3CP%3EIt%20appears%20the%20Windows%20Store%20version%20have%20this%20problem%20as%20well.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi,

 

We are using WVD and when we open a published application in Remote Desktop and try to open a file from that application. We navigate to \\tssclient and we find it empty even though it is configured.

This only happens on Mac Remote Desktop, but it is working correctly on Windows Microsoft Remote Desktop.

 

KariemAhmed_1-1599059433227.png

 

 

KariemAhmed_0-1599059269886.png

 

Please Advise.

 

Thanks

 

2 Replies

@KariemAhmed I would like to second this. I have tried multiple solutions to try and fix this. I even tried logging into the web portal and this did not work. Problem is only on applicaiton deployments as a Windows Desktop deployment shows the local drive to save files to. 

It appears the Windows Store version have this problem as well.