Group policy client service failed the logon access is denied

Copper Contributor

Helle everyone,

We have been using Windows Virtual Desktop for a few weeks without any problems. Starting from yesterday, some users are getting an error when starting a remote app or desktop when connecting to one specific virtual machine in the host pool. 

The error message they get is 

"Group policy client service failed the logon. Access is denied". 

This shows while logging in to that specific virtual machine in the host pool.

 

Any possible cause for this?

I know how to fix the problem if it occurs for the users, but I would also like to know what's causing this.

 

Kind regards,

Michiel

 

7 Replies

@Michiel_BE Check that the host hasn't lost its trust relationship with the domain.

 

Test-ComputerSecureChannel should return True.

I've been looking for a solution to the problem during two days and it wasn't a gpo issue or a certificate either, it was the network policy I disabled it in the NPAS console and users could access to my Remote Apps, I hope this can help so cheers everyone

Thank you mariusz fredyn. I have followed the exact resolution. We had an issue with one of the users, and we resolved it using renaming the profile from the local drive.

@Michiel_BE 

It may relate to user profile issue when Group Policy Client Service restart not help

@Rabah1b  friend, could you please describe me step by step what you did?