SOLVED

Context menu for new files and folders missing

%3CLINGO-SUB%20id%3D%22lingo-sub-2270128%22%20slang%3D%22en-US%22%3EContext%20menu%20for%20new%20files%20and%20folders%20missing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2270128%22%20slang%3D%22en-US%22%3E%3CP%3EHey%26nbsp%3B%40all%2C%3C%2FP%3E%3CP%3EI%20am%20currently%20facing%20an%20issue%20at%20one%20of%20our%20customers.%3C%2FP%3E%3CP%3EWe%20have%20implemented%20FSLogix%20profile%20container%20with%20Azure%20File%20Share%2C%20OneDrive%20KFM%20and%20FoD%20with%20machine%20installer%20and%20Windows%2010%20Multi-Session%2020H2%20(19042.906).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20a%20user%20sign-ins%20he%2Fshe%20do%20not%20have%20the%20ability%20to%20create%20a%20new%20folder%20or%20file%20with%20right-click%20%22new%22%20because%20the%20whole%20entry%20is%20missing%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sandroreiter_0-1618319733689.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F272451iA3881CF4F2F56FD1%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22sandroreiter_0-1618319733689.png%22%20alt%3D%22sandroreiter_0-1618319733689.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20I%20try%20to%20create%20a%20folder%20or%20file%20from%20Windows%20Explorer%20nothing%20happens%20when%20I%20press%20the%20button%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sandroreiter_1-1618319791206.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F272453i81BF703AC0780078%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22sandroreiter_1-1618319791206.png%22%20alt%3D%22sandroreiter_1-1618319791206.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20creating%20a%20folder%20from%20PowerShell%20in%20the%20same%20directory%20works%20fine%20(so%20I%20think%20no%20permission%20issue)%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sandroreiter_2-1618319831322.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F272454i5EAB9CBB19410317%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22sandroreiter_2-1618319831322.png%22%20alt%3D%22sandroreiter_2-1618319831322.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20checked%20the%20registry%20if%20the%20keys%20for%20the%20context%20menu%20are%20present%20but%20I%20don't%20see%20the%20key%20%22directory%22%20and%20subkeys%20maybe%20because%20it%20is%20a%20multi-session%20os%3F%20Anyway%20I%20couldnt%20import%20the%20%22directory%22key-path%20exported%20from%20another%20Windows%2010%20device%2C%20regardless%20if%20I%20have%20administrative%20privileges%20or%20not.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDoes%20anyone%20have%20an%20idea%20on%20how%20to%20solve%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20in%20advance.%3C%2FP%3E%3CP%3EBest%20regard%3C%2FP%3E%3CP%3ESandro%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2270128%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Efslogix%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOneDrive%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Ewindows10msh%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWVD%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

Hey @all,

I am currently facing an issue at one of our customers.

We have implemented FSLogix profile container with Azure File Share, OneDrive KFM and FoD with machine installer and Windows 10 Multi-Session 20H2 (19042.906).

 

When a user sign-ins he/she do not have the ability to create a new folder or file with right-click "new" because the whole entry is missing:

sandroreiter_0-1618319733689.png

 

When I try to create a folder or file from Windows Explorer nothing happens when I press the button:

sandroreiter_1-1618319791206.png

 

But creating a folder from PowerShell in the same directory works fine (so I think no permission issue):

sandroreiter_2-1618319831322.png

 

I have checked the registry if the keys for the context menu are present but I don't see the key "directory" and subkeys maybe because it is a multi-session os? Anyway I couldnt import the "directory"key-path exported from another Windows 10 device, regardless if I have administrative privileges or not.

 

Does anyone have an idea on how to solve this?

 

Thanks in advance.

Best regard

Sandro

1 Reply
best response confirmed by sandroreiter (New Contributor)
Solution
Problem is solved!
The customer hidded the context menu entries with FSLogix App Masking :D