05-13-2018 07:58 AM
05-13-2018 07:58 AM
i Have tried both Standard and Datacenter product keys and get errors with both
05-15-2018 08:15 PM
Hi Greg, based on the information we have, we are unable to replicate the issue you are experiencing. Can you tell us what build/source the running desktop (upgrading from) is, and what build/OS you are attempting to upgrade to?
05-23-2018 01:45 PMSolution
Did you install, choose NOT to enter the product key, then after the install was done, try to enter and activate the key? if so, that does not appear to work. I ran into the same issue on 2 of my 2019 servers. I wiped them out and this time entered the key during install, and it successfully activated. if I were to guess, they made something in the install to take into account these testing keys, but the Activation function within Settings, has not been updated to reflect that, so it thinks you are activating a live version of Windows, and that is not a valid key there. That is entirely a guess on my part. I didn't bother running a wireshark or anything to see what kind of response I was getting when trying to activate from Settings.
Just as an FYI, based on the earlier response, the 2 machines I was seeing this issue on, were not upgrades, they were brand new installs on a blank hard drive. I have not gotten around to trying the in-place upgrade yet. I don't know if this will help your situation, but I can say that I saw exactly what you were describing, and if you enter the key during the actual install, it appears to work. I have not looked into the release notes to see if there is something that says Activation from Settings is not set up to work yet.
05-23-2018 03:01 PM
Sorry, I didn't see you had a screenshot attached. I can't explain why it fails for you during the actual install. That was the only way I could make it work. Hopefully you will get some kind of answer.
05-26-2018 12:38 PM
Thanks, Gregory. That's exactly what I did wrong.
See ya on the OTHER side of my re-installation! LOL.
05-27-2018 07:30 AM
05-27-2018 10:51 AM
I got the "Windows Not Activated" logo no the screen after about half an hour.
So I followed Gregory's advice above and reinstalled, this time putting in the key as part of the install job. So far, I haven't got the Activation logo after 24 hours straight running.
As to your question, there is an old adage here in Alabama that goes, "If it ain't broke, don't fix it."
I don't think you I should tell you what to do, since you aren't getting the issue I and others had, no? :)
05-27-2018 11:04 AM
05-28-2018 07:50 AM
06-26-2018 07:17 PM
Thanks Gregory .. wondered why the activation wasn't working. Blew the machine away and reinstalled and now working.
07-22-2018 09:28 PM
07-23-2018 12:53 AM
I had Windows Server 2019 Insider Preview Build 17692 installed and activated on my SRV. Just downloaded the Windows Server 2019 Insider Preview Build 17713 ISO - mounted it, end started an update. Everything went good, but now, the OS isnt activated.
Windows activation not working. If i reenter the serial, the activation fails too.
07-31-2018 11:47 AM
We apologize for the frustration this has been causing. We have several bugs opened and are working through these. Here is a possible solution in the meantime. Since it is difficult to tell exact steps from this thread, here is our repro and workaround. Step #6 is the workaround. Hope this helps.
07-31-2018 07:19 PM
Also, the issue is now fixed in 17723, so workaround should not be necessary. Sorry, the workaround and fix came out at the same time but glad we are getting this covered for you!
07-31-2018 08:38 PM
Sadly, its too late now, I have already gone back to Server 2016 and probably not going to install 2019 until its time to retire 2016 in a few years. Glad they got the issue fixed though.
by Mary Hoffman on July 10, 2018
by Mary Hoffman on May 29, 2018
by Mary Hoffman on March 20, 2018