Windows Server 2019 Essentials Trial - product key not working

%3CLINGO-SUB%20id%3D%22lingo-sub-737673%22%20slang%3D%22en-US%22%3EWindows%20Server%202019%20Essentials%20Trial%20-%20product%20key%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-737673%22%20slang%3D%22en-US%22%3E%3CDIV%3E%3CFONT%3E180day%20Trial%20ISO%20Download%20here%20%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fevalcenter%2Fevaluate-windows-server-2019-essentials%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fevalcenter%2Fevaluate-windows-server-2019-essentials%3C%2FA%3E%3C%2FFONT%3E%3C%2FDIV%3E%3CDIV%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%3E%3CFONT%3E17763.379.190312-0539.rs5_release_svc_refresh_SERVERESSENTIALS_OEM_x64FRE_en-us.iso%3CBR%20%2F%3E%3C%2FFONT%3E%3C%2FDIV%3E%3CDIV%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%3E%3CP%3E%3CSTRONG%3E1.%20Product%20key%20%3C%2FSTRONG%3ENJ3X8-YTJRF-3R9J9-D78MF-4YBP4%3CFONT%3E%20-%26gt%3B%20%22We%20couldn't%20verify%20the%20product%20key%22%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%3CSTRONG%3E%3CFONT%3E2.%20I%20don't%20have%20a%20product%20key%3C%2FFONT%3E%3C%2FSTRONG%3E%3CFONT%3E%20-%26gt%3B%20%22Windows%20cannot%20find%20the%20Software%20License%20Terms%22%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%3Eaccording%20to%26nbsp%3B%3CFONT%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FWindows-Server-for-IT-Pro%2FWindows-Cannot-find-Microsoft-software-license-terms-During%2Fm-p%2F164024%23M514%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FWindows-Server-for-IT-Pro%2FWindows-Cannot-find-Microsoft-software-license-terms-During%2Fm-p%2F164024%23M514%3C%2FA%3E%20we%20are%20using%26nbsp%3B%3CFONT%3Eno%20VM%2C%20no%20Floppy%2C%204GB%20RAM%3C%2FFONT%3E%3C%2FFONT%3E%3C%2FFONT%3E%3C%2FP%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-737673%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EWindows%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-737997%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Server%202019%20Essentials%20Trial%20-%20product%20key%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-737997%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F370960%22%20target%3D%22_blank%22%3E%40treininghaus%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tested%20the%20same%20ISO%20from%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fevalcenter%2Fevaluate-windows-server-2019-essentials%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fevalcenter%2Fevaluate-windows-server-2019-essentials%3C%2FA%3E%26nbsp%3Band%20it%20worked%20fine%20(both%20with%20key%20and%20without)%20on%20multiple%20Hyper-V%20virtual%20machines.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDid%20you%20try%20re-downloading%20the%20ISO%3F%20It%20might%20be%20that%20it%20got%20corrupted%20somehow%2C%20also%20try%20to%20mount%20it%20from%20a%20local%20drive.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%2C%3CBR%20%2F%3ELeon%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-738021%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Server%202019%20Essentials%20Trial%20-%20product%20key%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-738021%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F148223%22%20target%3D%22_blank%22%3E%40Leon%20Laude%3C%2FA%3E.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20the%20quick%20test.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20downloaded%20an%20iso%20%3CSPAN%3Efrom%26nbsp%3B%3C%2FSPAN%3E%3CFONT%3E%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fevalcenter%2Fevaluate-windows-server-2019%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fevalcenter%2Fevaluate-windows-server-2019%3C%2FA%3E%3C%2FFONT%3E%20and%20%3CSPAN%3Emanaged%20to%20%3C%2FSPAN%3E%22burn%22%20%3CSPAN%3Eit%20%3C%2FSPAN%3Eto%20an%20USB%20Flash%20drive.%20The%20installation%20went%20flawlessly.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20will%20retry%20the%20download%20of%20the%20Server%20Essentials.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20Regards%3C%2FP%3E%3CP%3EThomas%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-738498%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Server%202019%20Essentials%20Trial%20-%20product%20key%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-738498%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F148223%22%20target%3D%22_blank%22%3E%40Leon%20Laude%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%3Ere-downloaded%20and%20key%20is%20accepted%20now.%20Both%20files%20have%20same%20size%204%26nbsp%3B806%26nbsp%3B223%26nbsp%3B872%20and%20sha1%20(see%20below).%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%3ESeems%20the%20tool%20to%20write%20to%20the%20USB%20or%20the%20USB%20flash%20drive%20mangled%20the%20bits%2C%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20again%20for%20the%20help.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%3C%2FP%3E%3CP%3EThomas%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E---%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%3Efciv.exe%20-sha1%20C%3A%5CUsers%5Creininghaus.XXXXXXX%5CDownloads%5C17763.379.190312-0539.rs5_release_svc_refresh_SERVERESSENTIALS_OEM_x64FRE_en-us.iso%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%3CFONT%3E130d66a1bc190f0c1b837204ba28b5be5d583ac5%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%3Efciv.exe%20-sha1%20C%3A%5CUsers%5Creininghaus.XXXXXXX%5CDownloads%5C17763.379.190312-0539.rs5_release_svc_refresh_SERVERESSENTIALS_OEM_x64FRE_en-us_1.iso%3CBR%20%2F%3E130d66a1bc190f0c1b837204ba28b5be5d583ac5%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%3Ehad%20to%20rename%20the%20downloaded%20second%20file.%20fciv.exe%20is%20not%20accepting%20(1)%20in%20the%20file%20name.%3C%2FFONT%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-738519%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Server%202019%20Essentials%20Trial%20-%20product%20key%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-738519%22%20slang%3D%22en-US%22%3EGreat%20stuff!%3C%2FLINGO-BODY%3E
Highlighted
New Contributor
 
17763.379.190312-0539.rs5_release_svc_refresh_SERVERESSENTIALS_OEM_x64FRE_en-us.iso
 

1. Product key NJ3X8-YTJRF-3R9J9-D78MF-4YBP4 -> "We couldn't verify the product key"

2. I don't have a product key -> "Windows cannot find the Software License Terms"

 

according to https://techcommunity.microsoft.com/t5/Windows-Server-for-IT-Pro/Windows-Cannot-find-Microsoft-softw... we are using no VM, no Floppy, 4GB RAM

4 Replies
Highlighted

Hi @treininghaus,

 

I tested the same ISO from https://www.microsoft.com/en-us/evalcenter/evaluate-windows-server-2019-essentials and it worked fine (both with key and without) on multiple Hyper-V virtual machines.

 

Did you try re-downloading the ISO? It might be that it got corrupted somehow, also try to mount it from a local drive.

 

Best regards,
Leon

 

 

Highlighted

Hi @Leon Laude.

 

Thank you for the quick test.

 

I downloaded an iso from https://www.microsoft.com/en-us/evalcenter/evaluate-windows-server-2019 and managed to "burn" it to an USB Flash drive. The installation went flawlessly.

 

I will retry the download of the Server Essentials.

 

Best Regards

Thomas

Highlighted

@Leon Laude 

 

re-downloaded and key is accepted now. Both files have same size 4 806 223 872 and sha1 (see below).

 

Seems the tool to write to the USB or the USB flash drive mangled the bits,

 

Thank you again for the help.

 

Best regards

Thomas

 

---

 

fciv.exe -sha1 C:\Users\reininghaus.XXXXXXX\Downloads\17763.379.190312-0539.rs5_release_svc_refresh_SERVERESSENTIALS_OEM_x64FRE_en-us.iso

130d66a1bc190f0c1b837204ba28b5be5d583ac5

 

fciv.exe -sha1 C:\Users\reininghaus.XXXXXXX\Downloads\17763.379.190312-0539.rs5_release_svc_refresh_SERVERESSENTIALS_OEM_x64FRE_en-us_1.iso
130d66a1bc190f0c1b837204ba28b5be5d583ac5

 

had to rename the downloaded second file. fciv.exe is not accepting (1) in the file name.

Highlighted