Nov 25 2019 01:51 AM
On a Windows server 2016 we recently installed, whenever ANY user goes to Settings -> Accounts, it starts loading and crashes. The event log shows an error every time (see below). All users are local and the system is not in a domain.
We have tried several things to resolve it, but the issue persists. Some things we have tried:
Faulting application name: SystemSettings.exe, version: 10.0.14393.82, time stamp: 0x57a55dc6 Faulting module name: usercpl.dll, version: 10.0.14393.2608, time stamp: 0x5bd1347f Exception code: 0xc0000005 Fault offset: 0x000000000000d297 Faulting process id: 0xb80 Faulting application start time: 0x01d5a36c63ad0ee2 Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe Faulting module path: C:\Windows\System32\usercpl.dll Report Id: dbe77bad-e235-499e-b0c2-13956fa9c637 Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
Apr 16 2020 03:41 PM
@Wim_R did you get this one cleared up at all? I'm seeing the same in Server 2019.
Sep 26 2020 07:56 AM
Sep 26 2020 10:38 AM
Did you Run windows updates and ensure that all the latest updates are installed.
Sep 26 2020 01:27 PM
Sep 26 2020 10:33 PM
Sep 27 2020 05:10 AM
All commands executed, but still the same error. Like Wim_R, it didn't solve the problem. That's why I ask if anyone has finally come up with a solution, please.
Název chybující aplikace: SystemSettings.exe, verze: 10.0.17763.1, časové razítko: 0x9d9d9332
Název chybujícího modulu: usercpl.dll, verze: 10.0.17763.1, časové razítko: 0x9d66a87d
Kód výjimky: 0xc0000005
Posun chyby: 0x0000000000008e59
ID chybujícího procesu: 0x1a78
Čas spuštění chybující aplikace: 0x01d694c61368428e
Cesta k chybující aplikaci: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Cesta k chybujícímu modulu: C:\Windows\System32\usercpl.dll
ID zprávy: 5dbf0096-ccc9-4114-80b8-677b579ce9f4
Úplný název chybujícího balíčku: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
ID aplikace související s chybujícím balíčkem: microsoft.windows.immersivecontrolpanel
Sep 29 2020 12:40 AM
Oct 01 2020 03:49 AM
Dec 24 2020 01:58 PM