Dec 10 2023 09:02 AM
Hello friends.
I was wondering if you could help me with next situation.
I have a Control System managed by 2 redundant servers (Windows Server 2019 Standard) with redundant domain controllers, functioning with 3 windows 10 pro clients.
- Recently, I have created a couple of new users on the active directory of main server, and I noticed that, on 2 specific clients, the windows behavior is issued, working slow, not opening the start menu, and all applications are working slow (Other users on these stations node works normally).
- To explain myself better, if I login these users on 2 of 3 clients I get this slow issue, but if I login in the other remaining client or other servers, the users and windows behavior works ok normally.
- I checked the configurations with active directory and compare with other nodes inside the domain, and I don't find any difference.
- Tried also re-entering these 2 nodes clients to the domain, and same behavior.
Could you please help me or give me some tips to check?
Regards.
Dec 10 2023 12:48 PM
Task Manager\Processes tab then sort on the CPU and or MEM columns to see what process consumes the resources.
Dec 10 2023 01:30 PM
Hello @Dave Patrick and thanks for the reply.
The processes are not the case, CPU use and RAM use is really low.
I checked the Windows Event Viewer and I am having several critical errors with ESENT ID 454, 494 and 490. Some issue with these specific nodes.
I am searching how to solve this; do you have any thoughs?
Regards.
Dec 10 2023 01:47 PM
SolutionDec 12 2023 12:07 PM
Thanks @Dave Patrick for your help.
I removed the users completaly and also deleted these cache files mentioned on the specific clients. I created the users again and now they are working OK.
Regards.
Dec 12 2023 12:10 PM
Glad to hear this. Please don't forget to mark a best response to this thread.
Dec 10 2023 01:47 PM
Solution