Server unable to view IP camera's RTSP stream

%3CLINGO-SUB%20id%3D%22lingo-sub-1626971%22%20slang%3D%22en-US%22%3EServer%20unable%20to%20view%20IP%20camera's%20RTSP%20stream%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1626971%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20IP%20camera%20connected%20to%20a%20managed%20switch.%20The%20camera%20is%20configured%20with%20static%20IP%2C%20and%20running%26nbsp%3BTCP%20connections%20via%20RTP%20over%20RTSP.%3C%2FP%3E%3CP%3E%26nbsp%3BOn%20the%20same%20switch%20I%20have%20my%20laptop(running%20win%2010)%20and%20a%20server%20(running%20windows%202016)%20connected%2C%20also%20with%20static%20IP%20address%2C%20camera%2C%20PC%20and%20server%2C%26nbsp%3B%20all%20in%20same%20subnet..%3C%2FP%3E%3CP%3EHere%20comes%20the%20issue..%3C%2FP%3E%3CP%3EOn%20my%20laptop%20I%20can%20access%20the%20Camera%E2%80%99s%20web-based%20management%20pages%2C%20login%20and%20see%20the%20video%20stream%20and%20settings%2C%20I%20can%20also%20access%20live%20video%20from%20the%20RTSP%20address.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20for%20some%20reason%20I%20can%E2%80%99t%20view%20the%20camera%E2%80%99s%20RTSP%20stream%20on%20the%20server%20on%20the%20application.%3C%2FP%3E%3CP%3EI%20have%20port%20554%20open%20in%20the%20server%20firewall%2C%20I%20have%20even%20tried%20to%20turn%20off%20the%20firewall..%3C%2FP%3E%3CP%3EWhen%20I%20enter%20the%20IP%20address%20in%20a%20browser%20on%20the%20server%2C%20I'm%20prompted%20for%20the%20login%20credentials%20%2C%20so%20I%20know%20it%20is%20connecting%20on%20some%20level.%20However%2C%20once%20I%20enter%20the%20credentials%2C%20I%20receive%20no%20error%2C%20it%20looks%20like%20it%20logs%20in%2C%20but%20halted%20at%20the%20login%20screen%2C%20also%20no%20video.%20I%20know%20the%20camera%20is%20working%20with%20browser%2C%20because%20I%20can%20log%20in%20the%20same%20way%20on%20my%20laptop.%3C%2FP%3E%3CP%3ESo%20what%20have%20I%20missed%20on%20the%20server%20%2F%20windows%20server%202016%20%3F%20a%20role%20or%20feature%20to%20install%26nbsp%3B%3F%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1626971%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESecurity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWindows%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Highlighted
Occasional Visitor

I have a IP camera connected to a managed switch. The camera is configured with static IP, and running TCP connections via RTP over RTSP.

 On the same switch I have my laptop(running win 10) and a server (running windows 2016) connected, also with static IP address, camera, PC and server,  all in same subnet..

Here comes the issue..

On my laptop I can access the Camera’s web-based management pages, login and see the video stream and settings, I can also access live video from the RTSP address.

 

But for some reason I can’t view the camera’s RTSP stream on the server on the application.

I have port 554 open in the server firewall, I have even tried to turn off the firewall..

When I enter the IP address in a browser on the server, I'm prompted for the login credentials , so I know it is connecting on some level. However, once I enter the credentials, I receive no error, it looks like it logs in, but halted at the login screen, also no video. I know the camera is working with browser, because I can log in the same way on my laptop.

So what have I missed on the server / windows server 2016 ? a role or feature to install ??

0 Replies