Oct 08 2021 08:55 AM
Recently purchased a new HP server bundled with Server 2019 Standard.
I was going to activate with the product key but I was rubbing off the sticker to get the key, i invertedly scratched off parts of the key as well.
I have contacted the supplier who i purchased the HP Server bundle and they basically said that i have to either guess the missing number or buy a new license. Both of which dont work for me.
i have been trying for a few days now to get in touch with the right person or team to assist but all i have to show for is hours on hold and today marks the 6 different support person who has called me up to pass me on to the next.
i know it not per say a technical problem but i hope that someone else may have had this problem and know how to resolve it.
appreciate any help
cheers
MB
Oct 08 2021 12:13 PM
The reseller (HP) is bound under contract with microsoft to provide support for the products they sell so you'll need to contact HP support.