Remote Desktop Disconnects Users

[Tim Hunter]

My users will randomly get disconnected from their remote session to our Terminal Server. They can log back in immediately and all their apps and windows are still open. What can I look for in the Event Viewer to see what causes the remote session to crash? Or are there logs another place I can look? Servers are running Windows Server 2016. Thanks!

[#2]

I do see some errors in the Event Viewer related to Terminal Services. Anyone have any ideas about this error: Event ID 36

An error occurred when transitioning from Disconnected in response to EvConnected. (ErrorCode 0x800708CA)

[#3]

@Tim Hunter Did you ever figure this out? I am having the same behavior and the same error log entries.

[#4]

This post introduces six methods to fix Remote Desktop disconnects, please check it out:
https://www.anyviewer.com/how-to/rdp-session-keeps-disconnecting-2578.html