SOLVED

Public link image not shown after docx to pdf conversion on windows server 2012 r2

%3CLINGO-SUB%20id%3D%22lingo-sub-3505971%22%20slang%3D%22en-US%22%3EPublic%20link%20image%20not%20shown%20after%20docx%20to%20pdf%20conversion%20on%20windows%20server%202012%20r2%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3505971%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20people%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20third%20party%20tooling%20installed%20on%20our%20windows%20server%20which%20converts%20a%20docx%20file%20to%20pdf.%20The%20docx%20file%20contains%20a%20link%2Fpublic%20url%20image%2C%20but%20the%20converter%20is%20not%20able%20to%20download%20the%20image%20from%20the%20internet%20and%20place%20it%20in%20the%20pdf.%20Does%20somebody%20know%20of%20a%20security%2Ffirewall%20setting%20in%20Windows%20Server%202012%20r2%20which%20is%20blocking%20this%20process%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELooking%20forward%20to%20your%20reactions.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EKind%20regards%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETijs%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3505971%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESSL%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Etls%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Ewindows%20server%202012%20r2%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3506682%22%20slang%3D%22en-US%22%3ERe%3A%20Public%20link%20image%20not%20shown%20after%20docx%20to%20pdf%20conversion%20on%20windows%20server%202012%20r2%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3506682%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%0A%3CP%3E%3CSPAN%3EWe%20have%20third%20party%20tooling%20installed%3C%2FSPAN%3E%3C%2FP%3E%0A%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%0A%3CP%3EOnly%20the%20vendor%20can%20answer%20this%20one.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hello people,

 

We have third party tooling installed on our windows server which converts a docx file to pdf. The docx file contains a link/public url image, but the converter is not able to download the image from the internet and place it in the pdf. Does somebody know of a security/firewall setting in Windows Server 2012 r2 which is blocking this process?

 

Looking forward to your reactions.

 

Kind regards,

 

Tijs

1 Reply
best response confirmed by TjisK1280 (New Contributor)
Solution

We have third party tooling installed


Only the vendor can answer this one.