Jun 12 2023 10:15 AM
Hello,
I have a strange issue today with office on Rds.
I have:
- 1 RDS broker in W2012R2
- 2 RDS serveur in Windows 2016
- Office 2016
- Users profiles are set in Ad
- 1 GPO with folder redirection in a share
- Home folder in another one (dont know why)
I have just one user with this issue.
When he open Outlook or Word he has the error message :
"Could Not Create the Work File. Check the Temp Environment Variable"
But the softs works fine.
When he tried to open an attached file (pdf, word etc...) he has a message who said he dont have permissions to create a file to the local admin inetcache folder.
When he tried to save a word file he has the message "file path is too long".
I have check some points:
- Recreate totaly user profile and redirection do the same
- Temp Environment Variable point to the good location %username%\...\inetcache but there are no file in it.
- Redirection works fine
It's just on one user the others dont have any problem.
(I prefer upd but it's historicaly like that)
Thanks you in avance if you have any Idea or suggestion.