Network speed unstable when access to file on network drive using SMB

%3CLINGO-SUB%20id%3D%22lingo-sub-1926786%22%20slang%3D%22en-US%22%3ENetwork%20speed%20unstable%20when%20access%20to%20file%20on%20network%20drive%20using%20SMB%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1926786%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Everyone%2C%3C%2FP%3E%3CP%3EI%20have%20a%20big%20problem%20and%20need%20your%20guidance.%3C%2FP%3E%3CP%3EI%20have%20a%20Synology%20NAS%20(SMB%20Server)%20and%20one%20windows%20server%202016%20(SMB%20client).%20I%20created%20two%20shared%20folders%20and%20map%20them%20into%20the%20windows%20server.%20On%20win%20server%202016%2C%20I%20installed%20CCTV%20software%20and%20using%20two%20share%20folders%20to%20contain%20camera%20data.%3C%2FP%3E%3CP%3EBut%2C%20I%20found%20an%20issue.%20When%20I%20access%20the%20shared%20folder%20via%20windows%20explorer%20the%20network%20speed%20on%20my%20server%20becomes%20unstable%20(you%20can%20see%20in%20the%20image%20I%20attached)%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20image-alt%3D%22Network%20Speed%20Unstable.png%22%20style%3D%22width%3A%20501px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F235749iE4473FD643DBD331%2Fimage-dimensions%2F501x271%3Fv%3D1.0%22%20width%3D%22501%22%20height%3D%22271%22%20role%3D%22button%22%20title%3D%22Network%20Speed%20Unstable.png%22%20alt%3D%22Network%20Speed%20Unstable.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EPlease%20let%20me%20ask%20has%20anyone%20ever%20encountered%20this%20case%3F%20and%20why%20did%20this%20problem%20occur%20when%20using%20SMB%20Protocol%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1926786%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ENetworking%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EStorage%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWindows%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1926956%22%20slang%3D%22en-US%22%3ERe%3A%20Network%20speed%20unstable%20when%20access%20to%20file%20on%20network%20drive%20using%20SMB%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1926956%22%20slang%3D%22en-US%22%3E%3CP%3EMay%20want%20to%20phone%20or%20chat%20with%20vendor%20support%20here.%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.synology.com%2Fen-us%2Fsupport%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ehttps%3A%2F%2Fwww.synology.com%2Fen-us%2Fsupport%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1932831%22%20slang%3D%22en-US%22%3ERe%3A%20Network%20speed%20unstable%20when%20access%20to%20file%20on%20network%20drive%20using%20SMB%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1932831%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F51719%22%20target%3D%22_blank%22%3E%40Dave%20Patrick%3C%2FA%3E%26nbsp%3BI%20requested%20support%20from%20the%20Synology%20vendor.%20Thanks%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hello Everyone,

I have a big problem and need your guidance.

I have a Synology NAS (SMB Server) and one windows server 2016 (SMB client). I created two shared folders and map them into the windows server. On win server 2016, I installed CCTV software and using two share folders to contain camera data.

But, I found an issue. When I access the shared folder via windows explorer the network speed on my server becomes unstable (you can see in the image I attached)Network Speed Unstable.png

Please let me ask has anyone ever encountered this case? and why did this problem occur when using SMB Protocol? 

3 Replies

May want to phone or chat with vendor product support here.

https://www.synology.com/en-us/support

 

 

@Dave Patrick I requested support from the Synology vendor. Thanks 

Sounds good, you're welcome.