KB4462923 install failed in "Windows Server 2008 R2 Standard" operation system

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New Contributor

Dear Microsoft Server Support Team,

 

KB4462923install failed in "Windows Server 2008 R2 Standard" operation system, open event viewer (image 01), find error message: Installation Failure: Windows failed to install the following update with error 0x80070020: 2018-10 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4462923).  [Event ID: 20]

 

1. Why KB4462923 install failed ?  

2. How to fix this issue ?   

 

KB4462923 install failed_01.jpg

 

KB4462923 install failed_02.jpg

 

 

7 Replies

My server is run windows server 2008 R2, not windows 7 or windows 8

2008 R2 == windows 7 kernel

Follow steps for windows 7

 

 

Dear MS support team

 

I double-click the WindowsUpdate.diagcab file to run the troubleshooter. After troubleshooter completed then show below

Error : Windows Update error 0x800F081F (2008-11-01-T-01_11_12A) not fixed

 

Why show above error message ? 

How to fix KB4462923 installation ?

 

Regards

Vincent Kan

 

0x800F081F = The source files could not be found. May have to check \dism.log, \windowsupdate.log, \cbs.log files for more details. There are more steps in document to try.

 

 

Dear  MS support team

 

I attached "windowsupdate.log". Please help check and then provide solution. Thank you very much. 

 

 

Regards

Vincent Kan