Oct 30 2018 01:48 PM
Dear Microsoft Server Support Team,
KB4462923install failed in "Windows Server 2008 R2 Standard" operation system, open event viewer (image 01), find error message: Installation Failure: Windows failed to install the following update with error 0x80070020: 2018-10 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4462923). [Event ID: 20]
1. Why KB4462923 install failed ?
2. How to fix this issue ?
Oct 30 2018 02:26 PM
Might try working through this one.
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
Oct 30 2018 05:44 PM
My server is run windows server 2008 R2, not windows 7 or windows 8
Oct 30 2018 05:58 PM
2008 R2 == windows 7 kernel
Follow steps for windows 7
Oct 31 2018 12:01 PM
Dear MS support team
I double-click the WindowsUpdate.diagcab file to run the troubleshooter. After troubleshooter completed then show below
Error : Windows Update error 0x800F081F (2008-11-01-T-01_11_12A) not fixed
Why show above error message ?
How to fix KB4462923 installation ?
Regards
Vincent Kan
Oct 31 2018 12:15 PM
0x800F081F = The source files could not be found. May have to check \dism.log, \windowsupdate.log, \cbs.log files for more details. There are more steps in document to try.
Nov 01 2018 10:21 AM
Dear MS support team
I attached "windowsupdate.log". Please help check and then provide solution. Thank you very much.
Regards
Vincent Kan
Nov 01 2018 12:02 PM
Debugging is a difficult task and out of scope for forums support. I'd start a case here.