Excel 2019 issue in Windows 2016 server

Copper Contributor

We have Office 2019 installed in Windows 2016 server. For few users, Excel always shows particular user(User who installed office) name under File--> Options-->General-->User Name. It's not happening for all users. It happens only for very few users. Ideally it should show the user name who opens that excel file. It's a terminal server which has Citrix installed on it.

Can someone help to identify what's wrong in it?






3 Replies
best response confirmed by kpr208 (Copper Contributor)

You can populate this by running this command (Or creating a PowerShell version) that adds it the registry "reg add HKCU\Software\Microsoft\Office\Common\UserInfo /v UserName /d %username% /f" in a loginscript or whatever management tool you are using (Like Ivanti)

Thanks. It helps!

No problem, please mark my answer as solution to mark it as Solved