Feb 20 2023 07:03 AM
Hello everyone,
I have a domain based on Windows Server 2012 R2 that is set up so that when a user tries to install a program, they have to enter the administrator password.
The only problem is that an external company uses Logmein for support, and every time users have to download the software (unlike teamviewer, which works once installed) and start it, which requires them to call technical support every time.
This results in dozens of weekly calls.
Since the software always has the same name, is there a way to add a rule to the domain to allow users to start it without any issues? This would solve my problem...
I've searched around, but I haven't found anything concrete that I could understand.
Thank you.
Feb 21 2023 04:33 AM
Feb 21 2023 08:12 AM
Feb 21 2023 08:15 AM
Feb 21 2023 08:29 AM
Feb 23 2023 02:22 AM
Mar 10 2023 02:12 PM
@Harm_Veenstra yes, with GPO. As I wrote I didn't have the possibility to install the program. An Italian user helped me create a rule