Blue Screen on VM RDS Windows 2016 (Error: PNP_DETECTED_FATAL_ERROR)

Copper Contributor

Bonjour à tous,
nous avons rencontré souvent ce message erreur sur le VM serveur de RDS, exemple :

On Fri 23/07/2021 15:10:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\072321-116468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x13EBC0)
Bugcheck code: 0xCA (0x1, 0xFFFFE001657C1600, 0xFFFFE0015331DE20, 0x0)
Error: PNP_DETECTED_FATAL_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the Plug and Play Manager encountered a severe error, probably as a result of a problematic Plug and Play driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

merci de votre aide.

Cordialement,

 

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