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Windows Server Essentials and Small Business Server
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Where is Outlook Mail Setup in Control Panel?

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sbs-team
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Apr 04, 2019
First published on TechNet on Apr 28, 2008

[Today's post comes to us courtesy of Justin Crosby and Rod White]

We recently received a call where a user needed to create a new MAPI (Outlook) profile. They called because they did not see the Mail shortcut in their Control Panel.

It turned out that the user was using the 64-bit version of Windows Vista. When you are using a 64-bit OS (Windows Vista or Windows Server 2008) there are actually 2 Control Panels, one for 64-bit items and one for 32-bit items. Microsoft Office 2003/2007 is a 32-bit application; therefore it’s Control Panel applet will be in the 32-bit Control Panel, this is necessary because the 64-bit version of explorer.exe cannot open the 32-bit .dll files that are required for this application.  For more information on this and other applications that may be affected see http://support.microsoft.com/kb/895561 .

To access the 32-bit Control Panel you must open the classic view of Control Panel and click on the “View 32-bit Control Panel Items” link as seen below:

Once the 32-bit Control Panel opened the user could then access his email profiles by clicking the Mail link.

You can also directly open Mail Setup by running “c:\Windows\SysWOW64\control.exe mlcfg32.cpl”

Updated Apr 04, 2019
Version 2.0
outlook 2007
technote
windows small business server 2008
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  • ScottM56's avatar
    ScottM56
    Copper Contributor
    Aug 04, 2023

    I am a very Frustrated Outlook User.

    In general I have a C: drive as an OS-App drive and a 😧 drive that has all the data and backups on it; this includes the Outlook data files.

    I have tried for days, using Microsoft and other online site to try and accomplish this.

    Example: I am on my 3rd Dell replacement laptop. The Outlook data file were in a separate drive. So, in theory, all I really need to do is point to the OutLook data files that I want to continue using.

    At this point no luck.

    I've tried: new Profiles; Editing the registry (and that worked for the Default folder for the data files); swapping the default data file.

     

    So Please create a complete Outlook setup document with all the permutations. This web resource did not help at all.