First published on TechNet on Jan 14, 2010
Today’s post comes to us courtesy of Chris Puckett]
When you try to install Exchange Server 2007 Service Pack 2 (SP2) on a server that is running Windows Small Business Server 2008, the installation process does not start, and you receive the following error message:
You must update your Windows Small Business Server 2008 settings both before and after you install Exchange Server 2007 Service Pack 2 (SP2). Before installing SP2 for Exchange Server 2007, read the detailed information at
This problem occurs because the Exchange Best Practice Analyzer prevents Exchange Server 2007 SP2 from being installed on the server.
To resolve this, you can follow the link that is in the error message to manually install Exchange Server 2007 SP2 or you can use the Microsoft Exchange Server 2007 SP2 Installation Tool for Windows Small Business Server 2008.
For the link to download the tool and the steps to use it, please see KB 974271.
974271 Description of the Microsoft Exchange Server 2007 Service Pack 2 Installation Tool for Windows Small Business Server 2008