Windows Hello not working (cam an PIN)

Occasional Contributor

Hi there


I've enrolled my Surface 4 to Intune and had some problems with the Windows Insider configuration. I un-enrolled the device, deleted the local profile (went back to a MS account to login) and enrolled it new - since then I cannot sign in with Windows Hello using the cam or PIN.



It feels taking longer to go through the process. Move away from camera... move away and away... then move closer... move closer... strange - it finally says it worked but then I get an error when signing in.



I've Azure MFA activated and approve the login attempt, after that I get the attached error message.


Any hint on that?




1 Reply
best response confirmed by Udo Jetschmanegg (Occasional Contributor)

After updating to 17730 both problems are solved - yeeees :)