Microsoft Technical Takeoff: Windows and Microsoft Intune
Oct 24 2022 07:00 AM - Oct 27 2022 12:00 PM (PDT)
SOLVED

Windows Hello not working (cam an PIN)

Occasional Contributor

Hi there

 

I've enrolled my Surface 4 to Intune and had some problems with the Windows Insider configuration. I un-enrolled the device, deleted the local profile (went back to a MS account to login) and enrolled it new - since then I cannot sign in with Windows Hello using the cam or PIN.

 

Cam:

It feels taking longer to go through the process. Move away from camera... move away and away... then move closer... move closer... strange - it finally says it worked but then I get an error when signing in.

 

PIN:

I've Azure MFA activated and approve the login attempt, after that I get the attached error message.

 

Any hint on that?

 

Thanks

Udo

1 Reply
best response confirmed by Udo Jetschmanegg (Occasional Contributor)
Solution

After updating to 17730 both problems are solved - yeeees :)