I cannot access Bit-locker Drive

Copper Contributor



When i used Windows 8.1 i am starting using Bitlocer service one of my drive.

but last week i upgrade with windows 10. then i went to try disable bitlocker service and when its 83% done suddenly my computer shut down :( 

Now, its not show bitlocker icon and i didn't access my drive.

what can i do now? anybody can give me solution this issue? 


NB: i have passowrd and recovery key

1 Reply

Since this is technical issue, it is better to ask it in Microsoft Answers forum:


If your PC was part of domain, then you may ask your administrator to check whether they have backup of your key in Active Directory.