Once you've completed your Windows 365 evaluation using a trial license, you may want to purchase ongoing licenses. To ensure that your users can continue to enjoy their Windows 365 Cloud PCs without disruption, read on for some steps to help you seamlessly transition your organization from trial to paid licenses.
To move a user from a trial Windows 365 Cloud PC to a paid Windows 365 Cloud PC is an easy process. If you switch the trial license with a paid license of the same hardware specification, the change will be seamless, and your users will have an uninterrupted experience. For example: a 2 vCPU/8 GB/128 GB trial Cloud PC can be swapped with the same 2 vCPU/8 GB/128 GB paid Cloud PC without any data loss or user interruption.
If something goes wrong during this process, remember that Windows 365 offers a "grace period" option for managing Cloud PCs. Grace period allows a Cloud PC to function without interruption in case of a licensing or targeting change that would otherwise deprovision the Cloud PC. For more information, see the Windows 365 grace period documentation.
Please note that Windows 365 does not support transitioning a trial license to a paid license of a different hardware specification. Instead, you will have to manually store any data you wish to retain, deprovision the trial Cloud PC, and provision anew with the paid Cloud PC.
Transitioning from trial to paid Cloud PCs in Windows 365 Enterprise
Screenshot from Microsoft Endpoint Manager showing the provisioned Windows 365 Cloud PC, its device name, provisioning policy, and other information.
Note: The Cloud PC may briefly be switched to grace period during the orchestration of the license swap due to license assign/unassign timing. Users will not notice any interruption while in grace period, so do not be alarmed if this state appears briefly.
If the Cloud PC doesn't leave grace period and become provisioned within a few minutes, be sure the license hardware specification is the same, and the user is still targeted with the original provisioning policy. To roll back out of grace period, you can reassign the trial license.
Transitioning from trial to paid in Windows 365 Business
For Windows 365 Business, follow a similar process as above, but with some slight changes due to the different management interface. In this case, you must first assign a paid license with the same hardware specification and then remove the trial license.